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about 2 months ago
Requirements and responsibilities
About FathomWe created Fathom to eliminate the needless overhead of meetings. Our AI assistant captures, summarizes, and organizes the key moments of your calls, so you and your team can stay fully present without sacrificing context or clarity. From instant, searchable call summaries to seamless CRM updates and team-wide sharing, Fathom transforms meetings from a source of friction into a place for alignment and momentum.We’re a small company that creates magical experiences through the hard work of focused builders, and we try to live our values: Care Deeply, Seek Leverage, Share Ownership, Sustain Urgency, and Be Tenacious.Role overviewWe’re hiring an Engineering Manager who is excited to roll up their sleeves and contribute hands-on from day one. You’ll be leading a small team of senior engineers, and also expected to stay close to the code as you help us scale our distributed systems and evolve our service architecture.You’ll report to our CTO and work closely with our infrastructure and application teams, as well as our world-class customer support org.How you’ll help us winLead a team responsible for building and scaling the core backend systems that power Fathom, including both hands-on development and guiding others through system design, execution, and technical decisions.By 30 DaysGet up to speed on our services and architecture with support from your peersBegin contributing code to improve existing services and unlock new functionalityIdentify and prioritize key areas of technical or operational improvement within the teamBy 90 DaysLead development on major backend initiatives (e.g., building a k8s operator or a cloud storage caching layer)Drive architecture reviews and ensure sound, scalable technical decisionsMentor team members and introduce lightweight processes that help us move fast without creating dragBy 180 DaysOwn the long-term health of our backend stack: scalability, cost-efficiency, maintainabilityPartner with infrastructure and app teams to define the next evolution of our backend/frontend boundaryGrow the team by helping with hiring, onboarding, and career developmentRequirementsHard SkillsDeep hands-on experience with Go and Kubernetes (including garbage collection, performance tuning, profiling)Managed services deployed in GCP, running on GKE, containerized via Docker, and working within a Linux environmentFamiliar with other parts of our stack (or equivalents): Ruby/Rails, Redis, ffmpeg2+ years experience managing senior engineers in a high-ownership environmentExperience in SaaS or PaaS environments at scale (processing 100s of millions of async jobs weekly)Prioritize clarity, accountability, and pragmatism over process for process’s sakeComfortable being a player-coach—balancing IC work with technical leadership and people managementBonus points for experience with video streaming at scale, Cgo, or hybrid local/cloud processing modelsSoft SkillsStrong instincts for systems-level thinking and making tradeoffs at scaleEnjoy working across disciplines and care about the business impact of your workHigh attention to detail and comfortable navigating complex or ambiguous problemsBias for action but value thoughtful debate before committingWhat’s in it for youThe opportunity to shape the foundational software services of a growing companyA high-leverage role with broad technical ownershipThe chance to grow a team and shape how we scale Fathom’s core servicesNo bureaucracy—just a smart, kind, highly productive team shipping real thingsCompetitive compensation and benefitsA supportive environment that encourages innovation and personal growthWhy you should join usOpportunity for impact. Established enough to ship instead of fighting fires, early enough that your work will have a real impact.Startup experience. Work closely with our CEO (2X Founder/CEO) with a background in computer science and product design.We embrace being fully remote. We schedule meetings sparingly and heavily use async comms (Slack, Notion, Loom).About the interviewNo live coding—more interested in what you’ve done and learnedYou’ll meet the entire teamNo bullshit—ask anything; we’ll share who we are up frontQuick turnaround time (usually less than a week from start to finish)
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