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About the roleBrilliant Agency, one of the most respected and rapidly growing agencies focused on family-oriented brands, seeks a REMOTE Operations and Client Systems Intern for 15 hours a week to help support the agency’s growing, award-winning team. For this internship, you must be able to start on June 1st or August 17th.Who we areBrilliant is a public relations agency celebrating 15 years in business with over 25 team members who all work remotely across the US. Team members are expected to be available online during regular business hours, with occasional travel for events and trade shows.What we doBrilliant serves consumer lifestyle brands with a focus on products, brands, and services for families (including baby and maternity, toys and games, tech, housewares, and food). This internship emphasizes real integration into the team to understand how the agency operates and the fundamentals of a strong career in PR—interns are expected to meet deadlines, respond to messages in a timely manner, and proactively communicate.Internship structureSummer/Fall (June or August - December)Winter/Spring (January - May or June)Many interns stay for multiple sessions; active interns get first pick for the following semester internship spots.Our dream team memberResourceful, committed, and deliberateOrganized and detail-orientedProactive and comfortable taking ownership without waiting for directionCurious about new tools, AI, and technology and how to apply them to make work faster and more efficientCurious about how teams work and how to make them work betterStrong communicator who asks questions early and oftenInterested in operations, analytics, or how agencies run behind the scenesExcited about building a strong career foundation to build from post-graduationResponsibilities includeOperations & Workflow SupportMaintain and update internal trackers (client health, resourcing, project lists)Support rollout of new tools and processes across teamsHelp audit and organize templates, documents, and shared drivesIdentify gaps or inefficiencies in workflows and flag opportunities to improveResearch and test new tools, platforms, or AI use cases that could streamline teamwork workflowsProject Management & AdminPrepare agendas, notes, and follow-ups for internal meetingsHelp keep teams on track with timelines and deliverablesSupport task managementHelp identify opportunities to simplify processes and reduce unnecessary stepsCreative & Strategic SupportParticipate in brainstorms for client work and internal initiativesSupport new business prep and researchTake ownership of a small ops project to improve a process or systemBring forward ideas on how technology or AI could improve day-to-day team efficiencyRequirements includeYou must be a rising sophomore, junior or seniorInterest in emerging tools, AI, or new technologies that improve workflow efficiencyAbility to commit to at least 15 hours a week during office hours (8–5 in your time zone)Strong organizational and time management skillsComfort working in Excel/Google Sheets (basic formulas, organization)Excellent writing and communication skillsProfessional demeanor and a drive to succeedEagerness to learn and willingness to ask questionsResourceful attitude and keen attention to detailAdditional detailsPrior to applying, contact your College or University Career Center and verify that you are eligible to receive College Credits for an Internship (accepting credit hours is not necessary to accept an offer). If selected, Brilliant will reimburse you $250 each month for using your personal cell phone, computer, and home internet.
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