Trust and Safety Lead at OpenRouter | Torre
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Trust and Safety Lead

You'll build and own the foundational Trust & Safety function at the core of AI infrastructure.
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Full-time

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Emma of Torre.ai
15 days ago

Requirements and responsibilities


About OpenRouterOpenRouter is the AI routing and infrastructure layer that AI builders, AI-native startups, and enterprises use to access, manage, and optimize their AI usage all through a unified API, billing interface, and analytics platform. We power some of the most advanced AI builders in the world by giving them the flexibility to move fast, scale confidently, and stay future-proof as models evolve.As enterprise adoption of AI accelerates, OpenRouter sits at the center of how organizations operationalize LLMs across research, product, and production workloads.The RoleWe are hiring a Trust & Safety Lead to build and own OpenRouter’s Trust, Safety, and Compliance function.This is a 0 → 1 role. You will define policy, build systems, and handle operations, then scale the function over time.Core ChallengesEnforcing different model provider policies through a unified APIPreventing users from routing around restrictionsDesigning sanctions and export controls with imperfect signalsBalancing developer experience with enterprise controlsDetecting coordinated abuse across accounts, usage, and paymentsResponsibilitiesPolicy & EnforcementDefine policies across accounts, payments, and API usageEnsure compliance with sanctions and regulatory requirementsTranslate provider policies into platform-level enforcementDesign enforcement actions and appealsSystems & RiskBuild a risk-based system driven by aggregated signalsDevelop unified risk scoring and tiered enforcementPartner with engineering on sanctions controls, identity validation, and enforcement systemsIntroduce ML-assisted detection for fraud and abuseOperations (0 → 1)Handle investigations, enforcement decisions, and appealsBuild workflows while operating themUse AI for triage and decision supportTurn operational learnings into scalable systemsProvider & EnterprisePartner with model providers on policy alignment and escalationsDefine enterprise controls (allowlists, policies, auditability)Coordinate across engineering, legal, and go-to-marketScaleBuild and scale the function across policy, systems, and operationsEstablish monitoring, escalation frameworks, and KPIsQualificationsExperience building or scaling trust & safety, risk, or compliance systemsStrong understanding of sanctions, fraud, and enforcement systemsExperience working cross-functionally with engineering, legal, and operationsAbility to design and operate data-driven systemsBuilder mindset with comfort in 0 → 1 and ambiguous environmentsWhy OpenRouterWork at the center of the AI infrastructure stack as enterprises define how they adopt LLMs.High ownership and visibility with direct impact on how OpenRouter is perceived in the market.Competitive compensation, including base salary and equity.Fully remote team with a strong culture of autonomy and trust.
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