About UsWe are the only 100% union-label supplemental benefits company in the world. For over 60 years, we have specialized in providing supplemental and permanent benefit programs to hardworking families. Our client base includes more than 40,000 unions and associations internationally, giving us the opportunity to serve members who have requested information about their available benefits.Daily ResponsibilitiesHandle inbound and outbound calls with membersSchedule and confirm appointmentsConduct virtual benefit presentations for union membersExplain available programs clearly and professionallyAssist with completing applications and required paperworkMaintain accurate records and follow quality standardsUse basic computer systems to manage client informationParticipate in ongoing training and leadership developmentQualificationsStrong verbal communication skillsExcellent customer service and relationship-building abilityPositive attitude with strong energy and professionalismComfortable interacting with individuals and groupsAble to maintain strong customer relationsCustomer service or sales experience preferred, but not requiredComfortable working with all levels of management and team membersTeam-oriented and coachableLegally authorized to work in the U.S. or CanadaBenefitsFull benefits100% remote workFlexible schedule with work-from-home optionsWeekly payPerformance-based monthly bonusesOpportunity to qualify for annual company trips to destinations such as the Bahamas, Cancun, Las Vegas, and other exciting locations

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Customer Service Rep (Work From Home)

Emma

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Skills wanted:

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About Spade Recruiting:

mission:

spaderecruiting.com

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