You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Shared by 
about 2 months ago
warning
Heads-up
Requirements and responsibilities
The RoleCity Cast makes local podcasts and newsletters for cities around the U.S. We’re hiring a Client Success Coordinator to help our rapidly expanding media company in our advertising operations department. In this role, you will be responsible for the post-sale process of overseeing advertising campaigns from start to finish. You’re perfect for this role if you have excellent stakeholder management skills, want to be part of something new, and love being hands-on. This position is a remote position and will report to the Client Success Manager.Application Deadline: 05/15/26What You’ll DoResponsibilities:Work with city-based sales executives for intake, scheduling, client communication, and post-campaign reporting for podcast, newsletter, and social advertisingManage all post-sale campaign elements, including ownership across kick-off calls, production, launch and reportingMaintain ad planner and communicate with staff responsible for ad creativeManage post-sale ad tools within platforms such as megaphone, Sanity, and Instagram, as well as be able to troubleshootEnsure that all deadlines for ad assets are met for both the advertisers and the city teams Ensure city teams are notified and aware of expectations and requirements for each campaign in a clear and timely manner Proactively identifies opportunities for account growth, renewal & upsellOutstanding communication, organization, and project management skills with obsessive attention to detailTakes pride in delivering exceptional customer serviceRequirementsWhat You BringPreferred Qualifications:Excellent attention to detail and follow-through skills Strong stakeholder management skillsStrong written and verbal communication skillsExcellent organizational skills and aptitude for learning new processes and technologiesFamiliarity with project management tools such as Airtable Familiarity with CRMs such as HubspotExcitement about working in a nimble, casual, but intense startup environment.Familiarity with digital advertising and podcasting is a plusPrior experience in a client facing roleExperience working at a high volume, managing multiple campaigns at once Demonstrated ability to work independently, prioritize tasks, and manage time effectivelyInitiative to take on responsibilities and drive projects forward with minimal supervisionRequired:Minimum three years of experience in a professional workplace setting.BenefitsThis position is full-time and remote, with excellent benefits. The salary range is $55,000-$65,000 depending on experience, and includes sales commission in addition to salary. City Cast is an equal opportunity employer committed to excellence through diversity, which involves attracting talented people from diverse backgrounds and traditions. Read about our mission and core values here. We encourage everyone to apply.About City Cast: We’re a network of one-of-a-kind, daily local news podcasts in cities around the country, accompanied by a daily email newsletter and website that keeps you in the know about what’s happening in your community. Currently available in Chicago, DC, Denver, Las Vegas, Madison, Nashville, Philadelphia, Pittsburgh, Portland, Salt Lake, Seattle, and Twin Cities, City Cast is the smartest, easiest way to connect with the place you live and love.City Cast is an affiliate of Graham Holdings. Read the Graham Holdings Company California Worker Privacy Statement here.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)