Positions Summary: The Business Intelligence Manager will be responsible for overseeing and enhancing the operations efficiency and effectiveness of our company. Your expertise in business intelligence and data-driven decision-making will be crucial in identifying opportunities for improvement, streamlining processes, and driving informed strategic choices. You will work closely with cross-functional teams to ensure seamless collaboration, efficient resource allocation, and achievement of key performance indicators.Essential Functions and Responsibilities: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Utilizes your experience in business intelligence tools and techniques to gather, analyze and interpret complex data setsProvides actionable insights and recommendations to executive management for improved decision-making, resource allocation and process optimizationIdentifies operational bottlenecks, inefficiencies, and areas for improvement within various departmentsDevelops and implements strategies to streamline processes, reduce costs and enhance overall operational performanceCollaborates with department heads and executive management to establish key performance indicators (KPIs) that align with the company’s strategic goalsMonitors and analyzes KPIs to identify trends, deviations and opportunities and provides regular reports to guide decision-makingFosters effective communication and collaboration across departments to ensure smooth workflows and coordinated effortsWorks closely with teams such as Finance, Marketing, Sales, and Operations to align operations with overall business objectivesLeads and oversees the implementation of process improvement initiatives and operational projectsDefines project scope, objectives, timelines, and resource requirements to ensure successful execution within established parametersMonitors resource allocation across departments to optimize staffing levels and allocation of assetsMakes recommendations for resource adjustments based on data driven insightsIdentifies potential operational risks and develops mitigation strategiesEnsures compliance with industry regulations and company policies minimizing potential disruptions to operationsStays updated on industry best practices, emerging technologies, and advancements in business intelligenceApplies knowledge to continuously enhancing operational processes and maintains a competitive edgeOther projects and duties as assignedKnowledge, Skills, and Abilities:Exceptional ability to deliver concise, incisive, logical written documents and has the presence to deliver recommendations effectively to demanding audiencesAbility to identify the organization’s strengths, weaknesses, opportunities and threatsComfortable working in a diverse environment with the ability to deal with ambiguity while adapting easily to rapidly changing business conditionsAbility to adapt and adjust to changing situationsA high degree of self-confidence and perseverance and can earn the confidence of othersAbility to work quickly and efficiently, while under pressureExcellent communication, presentation and project management skillsAbility to multitask and work toward several milestones on various projects simultaneouslyExperience with knowledge of all state and local lawCompetency with Microsoft Office Suite RequiredQualifications:Bachelor’s degree in related field5+ years’ experience in data analysis, business intelligence or a related fieldExpertise in SQL, Excel and other data analysis toolsString understanding of statistical methods and modelingAbility to develop creative solutions to complex problemsService-oriented, and a collaborative influence styleProven ability to craft and present a business analysis’Experience making decisions based on business metricsPhysical Demands:Ability to stand, sit, use of hands to handle, feel, or reach with hands and armsAbility to lift and/ or move up to 25 poundsSpecific vision abilities required by this job include close vision and distance visionWork Environment:The noise level in the work environment is usually moderateServed with Honor is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, disability or any other basis prohibited by law.
