Sr. Social Media Manager, Community & Listening at UnitedHealth Group | Torre

Sr. Social Media Manager, Community & Listening

You'll lead enterprise community strategy, shaping brand reputation and improving health for millions.
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Full-time

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Shared by
Juan Fernando Domínguez
10 days ago

Requirements and responsibilities


What You'll Do:Build and lead the enterprise community management strategy across UnitedHealthcare and Optum brandsMonitor social conversations in real time to identify trends, risks, and engagement opportunitiesDevelop response frameworks, KPIs, and reporting to strengthen brand reputationPartner with cross-functional teams, including Social Care, Security, and DigitalManage and develop junior staffWhat You Bring:5+ years in social media, content strategy, or digital marketingDeep platform knowledge and proven community-building experienceStrong organizational skills with the ability to manage multiple priorities under pressureExperience with social media analytics tools and content creationCrisis communications experience is a plusUnitedHealth Group is hiring a Sr. Social Media Manager to lead enterprise community management and social listening. This fully remote role is a great fit for military-connected talent with a background in social media, digital communications, or content strategy who excel at managing high-stakes communications, monitoring complex digital channels, and delivering results independently in a fast-paced environment.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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