Customer Support Agent (Prop Firm) - Fully Remote, 24/7 Shifts at EastonTech | Torre

Customer Support Agent (Prop Firm) - Fully Remote, 24/7 Shifts

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Full-time

Legal agreement: To be defined

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Remote (anywhere)
Shared by
Paulina Romero Moreno
2 days ago

Responsibilities


What the job actually is: traders write in about payouts, KYC, account breaches and platform issues. Most of the time the answer is in their account if you read it first. The agents who do well here read the whole thread, check the account, and write one proper reply instead of three short ones.What I'm looking for:Written EnglishTrading and prop-firm knowledgeExperienced with IntercomCan work a fixed shift, including some weekendsSolid background on Customer SupportI'm currently looking to hire 6 to 9 customer support agents for a PropFirm.Fully remote, shift-based (we cover 24/7 in UTC), 6 days a week on a 8 hours per day schedule.