🚀 A Little About The Role:
⚡ You will be the right hand to our Operations Manager. You’ll be responsible for regular client engagement, check-ins, and overall support. Our clients are all Realtors, so previous experience working regularly with Real Estate Agents is a plus, but not required. Working with the Operations Manager, this individual will be a crucial liaison that allows our team to support & maximize client success. You’ll be the direct line of contact our clients have to get the help, encouragement, and resources needed to succeed, in line with our core offerings. If you want to learn to be a key integrator who solves problems, connects our internal operations, and loves to work with people, this is the position for you.
🚀 What This Job Entails:
⚡ Managing a book of clients, serving as their primary point of contact via direct message, call, text, and video call.
⚡ Maintaining and developing client relationships based upon mutual respect, high-quality service, expectation setting, and coaching.
⚡ Continually innovating new methods to improve client experience and results.
⚡ Maintenance of internal client systems. Training will be provided for any technical aspects of the role.
⚡ Foster a collaborative & productive community within the private FB group, Slack channels, and coaching calls.
⚡ Managing the entire client life-cycle, including launching, check-ins, billing, and client maintenance on relevant products & services.
⚡ Previous experience with any of these applications is an asset: high level, Zapier, Slack.
🚀 Who Should NOT Apply:
⚡ You don’t consider yourself a self-starter and feel you work best in rigid, structured environments.
⚡ You are not a people person or don’t have an affinity for building strong client relationships.
⚡ You are not looking to grow and innovate with a strong team in your next position.
