Customer Service Agents - (REMOTE) at Concentrix | Torre

Customer Service Agents - (REMOTE)

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Full-time

Legal agreement: Employment

Compensation USD12.5/hour
Non-negotiable
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Remote (for Pueblo, CO, USA residents)
Remote (for United States residents)
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Visa sponsorship: No
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Posted about 5 years ago

Responsibilities & more


Providing a positive customer experience by handling inbound customer calls in an effort to retain customer satisfaction within company and client guidelines. Assessing the needs and concerns of customers in a timely manner. Recommending appropriate solutions to customers. Providing customers with up-to-date product information. Answering customer questions regarding product offerings, billing, equipment, features, service plans, activation and/or changes to account information. Offering a professional customer service experience to every customer.
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