Agent: Operator at Invisible Technologies | Torre

Agent: Operator

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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Depends on the location of the candidate

Compensation USD3/hour
Non-negotiable
location_on
Remote (anywhere)
Posted about 6 years ago

Responsibilities


• Operates processes. • An operator reads the instructions of a process and operates them to accomplish work for a client. • Example: an operator will read these instructions (screenshot) to send a legal agreement. • Assigned to a prime. • A prime is a group of processes. An operator is assigned to a Prime, or a series of primes, to gain expertise in related processes. In a prime, an operator will interact closely with the Manager and other operators of that prime. • Example: an operator assigned to the Calendar prime will do processes like “Scheduling a Meeting”, “Sending a Reminder”, “Sending a Daily Agenda”, etc. • Communicates with clients. • An operator will communicate to the client according to the instructions of a process. Much of this communication is templated in a process, but it will stray from the instructions from time-to-time and the operator will need to create a unique response. When communicating to a client, an operator will have to write in the voice of the client’s synthetic Assistant, and not in the operator’s own voice. • Example: John Keats is the assistant for client Francis Pedraza. When responding to Francis, the operator will have to be communicating in the voice of John Keats.