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Posted 3 months ago
Requirements and responsibilities
Company OverviewAttentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.About the RoleThe Messaging Platform team is at the core of Attentive’s product, delivering high-volume, time-sensitive, personalized messages across SMS/RCS, Email, and Push. We build a resilient messaging platform that sends messages accurately, compliantly, and at scale, with outcome tracking that powers deliverability reporting, replay, and operational insight.As a Senior Software Engineer, you will lead the design, development, and evolution of distributed systems that power Attentive’s messaging infrastructure.What You'll AccomplishDesign and build scalable, fault-tolerant systems that reliably deliver billions of messages weekly across SMS/RCS, email, and push channelsAnticipate the future needs of the messaging platform and proactively design solutions that support growth, new channels, and evolving compliance requirementServe as a technical connector across engineering, product, infrastructure, and partner teams to deliver high-quality, high-impact platform capabilitiesLead and contribute to company-wide engineering initiatives, including platform reliability, infrastructure modernization, and operational excellenceProvide technical leadership and mentorship, helping engineers grow while reinforcing best practices around system design, testing, and production readinessImprove system observability, performance, and resiliency, reducing operational risk and improving customer trustYour Expertise5+ years of professional software engineering experience, with a deep focus on designing and operating high-throughput, distributed backend services.Mastery of at least one modern backend language (e.g., Java, Go, or Python) and a strong grasp of object-oriented design, API development, and performance optimization.Deep understanding of messaging patterns, including hands-on experience with streams, queues, idempotency, and robust failure-handling strategies.Proven track record of architecting secure, reliable systems and maintaining a high bar for code quality and system health in production.Ability to translate high-level business goals into concrete technical plans and architectural roadmaps.Motivated by solving large, complex problems and continuously improving foundational infrastructure.Bonus if proficient in TypeScript and React to support internal products. You’ll help build features that surface deliverability data to stakeholders and contribute to front-end components for our email infrastructure.Bonus with experience developing against messaging APIs for SMS, email, or push notifications (e.g., Twilio, SendGrid, or Firebase).What We UseOur infrastructure runs primarily in Kubernetes hosted in AWS’s EKSInfrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and HelmOur backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, AirFlow, Postgres, and Redis, hosted via AWSOur frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and PlaywrightOur automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and PandasFor US based applicantsThe US base salary range for this full-time position is $150,000 - $210,000 annually + equity + benefitsOur salary ranges are determined by role, level and locationAttentive Company ValuesDefault to ActionBe One Unstoppable TeamChampion the CustomerAct Like an OwnerLearn more about AWAKE, Attentive’s collective of employee resource groups.If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
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