About Team CymruTeam Cymru’s mission is to save and improve human lives by helping public and private sector analysts track and take down cybercriminals, visibility into global cyber threat activity and are a key intelligence source for leading cybersecurity and threat intelligence vendors.Our Pure Signal platform gives enterprise security teams on-demand access to global internet traffic telemetry, providing clarity into what’s happening across the internet with a level of visibility comparable to their own internal networks. This allows organizations to close detection gaps, accelerate incident response, and get ahead of critical, recurring threats.Team Cymru is fast-paced, distribution-focused, private equity–backed company, where your work directly supports a mission that protects millions worldwide.We're seeking a Senior Threat Intelligence Advisor to serve as a strategic partner to our customers, helping them turn intelligence into action. This critical role blends deep threat intelligence expertise with consultative, post-engagement relationship management and value realization. You’ll guide customers from initial discovery through operational integration and ongoing partnership, ensuring they derive maximum value from Team Cymru’s intelligence and services.Key ResponsibilitiesDiscovery and Risk Based PrioritizationLead opportunity discovery sessions to understand customers’ threat intelligence maturity, challenges, and goalsPerform risk-based assessments to identify and prioritize threats aligned to operational and strategic objectivesCollaborate with security teams to ensure a deep understanding of their immediate and long-term needsBusiness Case DevelopmentAssist in quantifying the business impact of customer threats, aligning those to cross functional metricsDevelop ROI-driven narratives and frameworks to support investment in Team Cymru’s threat intelligence solutionsHelp present clear and compelling business cases to technical and non-technical stakeholdersSolution Design and PresentationDesign simple, scalable, tailored solutions that solve customer pain and align to their priorities and objectivesFacilitate cross-functional collaboration within the customer’s organization, ensure alignment across stakeholdersDeliver engaging presentations and demos tailored to diverse audiences, from technical teams to senior leadershipValue RealizationDrive successful Proof of Value (PoV) engagements, ensuring alignment with customers' desired business goalsTrack progress toward achieving PoV goals, providing insights and recommendations for continuous improvementSupport customers in operationalizing solutions and ensuring intelligence is both relevant and useableContinuous ImprovementProvide guidance on how market trends, challenges, and opportunities can help shape Team Cymru’s solutionsGather and analyze feedback from customers to identify opportunities for product enhancements and innovationCollaborate with Product and Engineering teams to incorporate customer insights into future releases and updatesQualifications & Experience3-5+ years working with cybersecurity stakeholders, such as Detection Engineer’s, SOC Analysts, Threat Intelligence Specialists, or Security Architects specifically in relation to Cyber Threat Intelligence3+ years’ experience working as a threat analyst or pre-sales role, leading engagements with fortune 1,000 companiesExperience leveraging the MITRE ATT&CK framework, the intelligence lifecycle, risk-based prioritization, and proactive threat huntingDemonstrated knowledge of industry trends, current and emerging threats and the best practices for leveraging threat intelligenceSkilled at optimizing sales qualification and engagement through frameworks such as MEDDICC and ChallengerTechnical SkillsProficiency in TCP/IP, HTTP, SMTP, DNS, and BGP protocols, network topology, and packet analysis is essentialThe ability to analyze network flow data for threat detectionHands-on experience using threat intelligence platforms, SIEMs, and SOARsIn-depth technical experience leveraging and integrating with SIEMs such as Splunk, SOARs like Palo Alto XSOAR, TIPs like OpenCTI, or custom detection pipelinesExperience in NetFlow, sFlow, JFlow, or IPFIX, is strongly desiredStrong scripting or automation skills in Python, PowerShell or similar is a plus.Soft SkillsExceptional discovery, communication and presentation skillsStrong customer engagement and relationship-building skillsAbility to lead customer discussions and deliver technical workshopsExcellent presentation and writing skills, including the development of visual aids and diagramsAbility to communicate technical concepts to both technical and non-technical audiences, at all levelsMetrics-driven, risk-based approach to problem-solving and decision-makingAbility to take ownership and adapt processes to effectively drive to the desired business outcomesCollaborative mindset with a focus on achieving customer outcomes and continuous improvementEducation & CertificationsBachelor’s degree in: Computer Science, Information Security, a related field, or equivalent experienceCISSP, GCTI, GCIA, or similar cybersecurity certifications (preferred)Vendor-specific certifications, e.g., Splunk Certified Architect, Palo Alto XSOAR Specialist (preferred)Why Join Team Cymru?At Team Cymru, we provide unmatched global threat intelligence that empowers organizations to proactively disrupt adversaries. As a Customer Success Engineer, you will be at the forefront of cybersecurity innovation, helping customers harness the full power of our threat intelligence to achieve critical business and security outcomes. We offer a collaborative, mission-driven culture where your expertise and impact will directly contribute to improving global security. Ready to make an impact? Apply now and help shape the financial future of a company protecting millions worldwide. This job description is not exhaustive. Responsibilities may evolve as needed. Team Cymru is an equal opportunity employer and welcomes applicants from all backgrounds.
