Sales Development Representative at Apollo Performance Chiropractic

The Role - Your primary responsibility is to convert inbound leads into booked Discovery Visits. You are the first impression of our brand, embodying energy, clarity, confidence, and organization. You will: - Speak with prospective patients by phone and text. - Build rapport quickly. - Identify objections. - Confidently guide prospects toward booking. - Manage our CRM and pipeline. - Ensure no opportunity is lost. Key Responsibilities 1. Inbound Lead Conversion - Answer inbound calls. - Respond to SMS and website inquiries. - Book qualified prospects into Discovery Visits. - Follow our structured phone call framework. 2. Objection Handling You will be trained in our structured objection framework (Agree → Reframe → Ask). You must confidently handle objections such as: - “That’s expensive.” - “Do you take insurance?” - “I need to ask my spouse.” - “I’ll think about it.” 3. CRM and Pipeline Management - Update GoHighLevel CRM daily. - Move leads through appropriate pipeline stages. - Track no-shows, reschedules, and follow-ups. - Ensure zero leads fall through the cracks. - Use ClickUp for task organization. 4. Outbound Follow-Up - Call and text unbooked leads. - Follow up after Discovery Visits. - Execute structured re-engagement campaigns. - Improve show rates. 5. Performance Metrics - This is a performance-based role with clear KPIs. You will be graded using a structured Sales Rubric including: - Rapport building. - Objection identification. - Proper tone. - Talk-time balance. - Follow-up execution. - Minimizing filler words. - Conversion rate.

Sales Development Representative

Emma

Responsibilities

Skills wanted:

Language(s) required:

Brett Poniros

Brett Poniros

About Apollo Performance Chiropractic:

mission:

apollopcny.com

Admin access needed