Requirements and responsibilities
micro1 is hiring 1 Talent Operations Manager to own how we bring thousands of contractors onto our platform and keep them productive. You will design and run large-scale onboarding, coordinate with recruiting, product, and ops, and make the candidate experience fast, clear, and reliable. This is a systems role for operators who love process, data, and cross-functional execution.What you will doBuild and optimize large scale onboarding flows: application → screening → qualification → activation → first taskPartner with recruiting, training, product, and support to remove blockers and reduce time-to-productivityManage stakeholder communication across teams with clear updates, SLAs, and issue escalationTrack funnel metrics, diagnose drop-off, and ship experiments to improve completion and qualityDocument playbooks, SOPs, and tooling so onboarding stays consistent as volume growsRequirementsProven experience running large scale onboarding or talent activation for distributed workforcesStrong stakeholder management and cross-functional collaboration with product, ops, and CX teamsData-driven approach: comfortable in spreadsheets/SQL/dashboards, A/B testing, and reporting on funnel healthClear written communication and project management to coordinate multiple workstreamsBias for ownership, speed, and continuous improvement in messy, high-volume environmentsBonus+1 skills like ATS/LMS configuration, workflow automation, or prior work in marketplaces, gig work, or crowdsourcing opsComp & details$70,000-$110,000/year base.1 opening.Remote-first. High-impact ops role shaping how talent joins and succeeds at micro1.To applyShare your CV and 2-3 examples of onboarding programs you built or scaled, with volume, metrics improved, and tools used.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)