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About UsDaisy is a tech-driven residential property management company on a mission to improve the way people live by transforming the way buildings run. In just three years, we’ve grown to manage over 250 buildings. Our team is collaborative, moves quickly, and is passionate about disrupting an outdated industry and making a real difference in people’s lives.OverviewWe’re hiring an entry-level Operations Associate to support our facilities operations team and help keep buildings running smoothly day to day.This role is ideal for someone who is naturally curious, learns fast, and enjoys solving real-world problems. You don’t need years of experience — but you do need strong judgment, follow-through, and the ability to spot patterns in small issues before they become bigger ones.Facilities work is hands-on, fast-moving, and unpredictable. The best people in this role are calm under pressure, eager to learn, and always looking for ways to make systems better.What You’ll DoSupport daily facilities operations across repairs, maintenance, vendor coordination, and urgent building issuesTrack open tasks, follow-ups, and next steps to ensure nothing gets missedCommunicate clearly with internal teams, vendors, and building stakeholdersHelp document workflows and build repeatable processes as the team scalesIdentify recurring problems (ex: repeated leaks, access issues, vendor delays) and flag trends earlyAssist with operational reporting, photos, documentation, and issue trackingLearn and adopt new tools, systems, and AI-driven workflows to reduce manual workStep into messy situations with a mindset of: “What’s the real problem here, and what’s the next best action?”What You BringStrong willingness to learn — you pick up new systems, concepts, and processes quicklyCritical thinking skills — you don’t just complete tasks, you understand what’s behind themHigh ownership — you close loops and follow through without being chasedAbility to notice patterns: small problems don’t stay small, and you think aheadClear communication and comfort working with many stakeholdersInterest in facilities, operations, real estate, or how physical systems runCalm, practical, and dependable in fast-moving environmentsNice to HaveAny experience in property management, facilities, construction, service operations, or customer supportFamiliarity with tools like Airtable, Zendesk, Google Workspace, or maintenance ticketing systemsInterest in automation, AI tools, or operational improvementWhat Success Looks LikeMaintenance issues are tracked clearly and resolved fasterThe team feels more organized because follow-ups and execution are tightRecurring building problems are identified early, not after the third escalationProcesses become easier to follow and better documented over timeYou grow quickly into a trusted operator who can take on more ownershipCompensationThe salary range for this position is $68,000 – $75,000, depending on experience and qualifications. We also offer a competitive benefits package, which will be discussed during the interview process.
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