Be Part of the Criminal Defense Revolution at Michael & Associates, Attorneys at Law!At Michael & Associates, we’re not just another law firm—we’re redefining what criminal defense can achieve. Founded in Austin, Texas, we’ve quickly become one of the largest and most in-demand criminal defense firms in the state. Our success stems from combining bold legal strategy with cutting-edge technology to deliver outstanding results. And we’re just getting started.About the Role: Sales Intake RepresentativeAs a Sales Intake Representative, you will be the first point of contact for prospective clients, providing a friendly and informed introduction to our firm. You’ll support them from their initial inquiry all the way to a formal consultation with one of our experienced attorneys. Your professionalism, empathy, and clear communication will help establish a positive and lasting attorney-client relationship.What You’ll Do Every DayCreate Exceptional First ImpressionsRepresent the firm with warmth, confidence, and professionalism from the very first interaction. Make clients feel heard, supported, and understood.Handle Client Calls with CareRespond to inbound inquiries from potential clients. Answer questions clearly, assess their needs, and schedule consultations with our legal team.Own the Client JourneyCollaborate with internal teams to coordinate appointments, follow-ups, and ensure a seamless client experience from first contact to attorney handoff.Why Join Us?This isn’t just another intake role—it’s a chance to join something bigger:Be part of a high-impact, fast-paced team that values innovation, efficiency, and client-first thinking.Gain hands-on experience in the legal industry with a firm that’s scaling rapidly.Play a crucial role in delivering premium legal services to clients during one of the most critical moments in their lives.Work in a culture that embraces technology, collaboration, and high performance.If you’re empathetic, organized, and passionate about making a difference, this is more than just a job—it’s a chance to be part of something transformative.Ready to help shape the future of criminal defense?Apply today and join the team at Michael & Associates.RequirementsProven sales experience in a call center environment is required, or alternatively, a minimum of 2+ years in a customer service call center role. This is a non-negotiable qualification.We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders.This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity.*Please submit a copy of your CV in English.Benefits Competitive Pay – Start at $7 per hour, plus monthly team performance bonuses. Remote Work for Life – Embrace a permanent work-from-home setup. Career Growth – Unlock opportunities for advancement and professional development.Innovative Culture – Thrive in a collaborative, inclusive environment that values creativity and new ideas.
