BlackCloak’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients’ digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity. BlackCloak is seeking a dynamic individual with experience in an infosec/cybersecurity analyst role to join our Security Operations Team. As a Senior Incident Responder, you will play a crucial role as an independent contributor and an integral part of the BlackCloak team, providing objective analysis to identify and solve problems for our clients. If you have a passion for cybersecurity and privacy and a strong desire to expand your knowledge in these areas, this position offers an excellent opportunity to further develop your cybersecurity career.We are seeking a skilled and client-focused Senior Incident Responder to join our team. In this external, client-facing role, you will play a vital part in assisting with emergency onboardings and utilizing your security expertise to identify, detect, and promptly notify customers of security events occurring within their environment. If you excel at building connections with clients and have a strong understanding of security threats and attacks, coupled with extensive experience in technical security roles, we encourage you to apply.What You Will DoInterface with clients to remotely onboard them onto the BlackCloak platformRespond to client inquiries, alerts, incidents, and questionsTriage cybersecurity alerts, assess the risk and deliver mitigation responsesRun network vulnerability assessment scans of client infrastructureCommunicate vulnerability and threat assessments to clientsParticipate in the Incident Response ProgramBe part of an on-call rotation and escalation teamProvide post-onboarding support to clients through periodic touchpoints as needed in a timely and professional mannerParticipate in knowledge transfer sessions, product training and other strategic initiatives as neededMentor and support Client Success and Security Team MembersMaintain working knowledge of BlackCloak’s solutions, platform features and best practicesThis role requires occasional time on nights and weekends to address client incidents, emergency onboardings and issuesWhat You Need to be Successful2-5 years of experience in an infosec/cybersecurity analyst roleCollege degree in an Information Technology (IT/CS/CE) related discipline or equivalent experienceIndustry recognized information security certifications a plus:CISSPGIACOSCPSecurity+Penetration and vulnerability testing experienceWindows and macOS forensic investigation and vulnerability management experienceTechnical knowledge of operating systems such as Windows, macOS, iOS, Android, LinuxOperate independently and efficiently to manage multiple tasks and priorities simultaneously and successfullyStrong communication skills and ability to interface with clients$80,000 - $90,000 a yearFinal offer amounts are determined by multiple factors, including but not limited to geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.About BlackCloakBlackCloak is an extremely fast-growing company in an entirely new product category. We have amazing product fit validated by industry awards and an impressive client base of Fortune 500 companies across all industries. BlackCloak offers a competitive salary, exceptional benefits, and a dynamic work environment. Below is a quick summary of BlackCloak’s generous benefits package for full-time employees includes:100% Remote Company, within the USAComprehensive Medical, Dental, and Vision plans with a 100% employer-paid monthly premium option for employees & 50% employer-paid monthly premiums for dependents.Health Savings Account with company contribution for eligible medical plans.Flexible Vacation Plan10 Paid Company Holidays100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance401k with Traditional and Roth options, including employer match.Company EquityPaid Parental and Pregnancy Recovery LeaveCompany and team off-sites and virtual events throughout the yearHome office stipendWe are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.