Work From Anywhere in LATAM or the PhilippinesWork Schedule: 9:00 AM - 5:00 PM EST |US Timezone (Flexible) | Overlap with US business hours]Compensation Range: $3,000 – $3,500 USD/month based on experienceA biotechnology company in the regenerative medicine and personal stem cell banking space is looking for a Business Systems Manager to lead a full CRM migration and take ownership of the systems that run the business.Recently acquired and now modernizing its entire technology stack from the ground up, the company is a lean, bootstrapped team of roughly 20 to 50 people. Its current systems were inherited rather than designed, and today the setup depends on costly external developers with no internal owner to tie everything together.Day-to-day, this role leads the migration from Salesforce to HubSpot or Zoho, keeps the existing client portal integration intact through the transition, and takes over maintenance of a laboratory information management system and patient database after handoff from an external development team. The role also identifies operational gaps and builds new integrations for front office and sales teams. Success means a consolidated, modern systems stack owned in-house that reduces dependence on outside developers.RequirementsMust-Have4–8 years in CRM administration or business systems administration, with end-to-end ownership of the systems (not part of a large specialist team)Hands-on experience leading at least one CRM migration from Salesforce to HubSpot or Zoho, including data migration, configuration, and platform build-out2–3 years hands-on Salesforce administration (migration source platform)Cross-platform CRM experience spanning Salesforce and at least one of HubSpot or ZohoMulti-system integration experience connecting a CRM with portals, databases, or operational tools via API or middleware (Zapier, Make, Workato, or custom integrations)Experience independently taking over and maintaining technical systems handed off from external developers or vendorsB2+ English (CEFR) for internal team and vendor coordinationNice-to-HaveLIMS (Laboratory Information Management System) experienceHeroku platform familiarityHealthcare, biotech, or life sciences industry exposureHIPAA or healthcare data compliance awarenessExperience supporting front office or sales operations teamsAbout Pearl TalentPearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.Hear why we exist, what we believe in, and who we're building for: Watch here:
https://www.loom.com/share/863b8e426e6d48309aa8f4ea4c1c94cdBenefitsCompetitive Salary: Based on experience and skillsRemote Work: Fully remote—work from anywhere Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting Generous PTO: In accordance with company policy Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employeesDirect Mentorship: Guidance from international industry expertsLearning & Development: Ongoing access to resources for professional growthGlobal Networking: Connect with professionals worldwideOur Recruitment ProcessApplicationScreeningSkills AssessmentTopgrading InterviewClient InterviewJob OfferClient OnboardingReady to Join Us?If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.
