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7 days ago
Requirements and responsibilities
Overview20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.The company is seeking a highly experienced Senior Outbound Sales Development Representative (SDR) to support B2B cold outreach and appointment setting for Creative ITC, an IT consulting and infrastructure services firm expanding across Texas and the broader U.S. market.This is a light-hour but high-impact sales role focused on opening doors with senior IT and operations leaders in the Architecture, Engineering, Construction (AEC), and Energy sectors. The primary objective is to generate qualified discovery meetings with decision-makers for the business owner.This is not a transactional sales role. The focus is on relationship-building, executive engagement, and booking high-quality conversations. The VA must be confident speaking with senior-level professionals and comfortable navigating complex B2B conversations.The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.Scope of ServicesContractors will be required to provide services that align with the following client tasks:1. Executive Cold Calling & ProspectingConduct outbound cold calls to a curated list of senior-level IT and operations contacts provided by the client. Use the provided script as a baseline while adapting naturally to conversation flow. Engage CTOs, CIOs, IT Directors, VPs of IT, and Operations Leaders across the AEC and Energy industries. Open conversations professionally and confidently to secure discovery meetings. Maintain awareness of different U.S. time zones (Pacific, Central, Eastern) and adjust outreach timing accordingly.2. Appointment Setting & Meeting BookingBook qualified discovery meetings directly with the business owner. Confirm meeting details live during the call when possible. Clearly identify and document the reason the prospect agreed to meet. Ensure all scheduled meetings are properly confirmed and accurate.3. Meeting Confirmation & Follow-UpReconfirm all booked meetings the day before scheduled appointments. Ensure prospects remain engaged and aware of meeting expectations. Maintain professional follow-up communication where needed to reduce no-shows.4. Call Logging & ReportingRecord a concise one-line summary per contact in a shared tracking sheet (no CRM required). Document call outcomes, notes, and key insights clearly and consistently. Provide structured visibility into daily and weekly calling activity.5. Weekly Feedback & Market Intelligence: Provide a short weekly recap outlining: What messaging is working Common objections or patterns from prospects Insights from conversations with IT leaders Suggestions to improve outreach effectiveness BOUNDARIES & EXPECTATIONS ON CALLS Introduction and meeting booking only No technical deep dives into services No quoting, pricing discussions, or commitments No detailed solution explanation beyond a brief value statement Primary goal: open conversation → book meeting → hand off to business owner The VA is expected to confidently represent the brand while keeping conversations short, professional, and focused on securing meetings.Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.SkillsThe Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:4+ years of experience in B2B cold calling, outbound sales, appointment setting, or business development required.Proven experience engaging executive-level decision-makers (CTO, CIO, VP, Director level).Strong phone presence with excellent conversational English skills.Comfortable handling objections and gatekeepers professionally.Highly confident, persuasive, and relationship-driven communication style.Strong organizational and tracking discipline.Self-motivated and able to work independently with minimal supervision.Experience in IT consulting, infrastructure services, AEC, or Energy industries is a strong advantage.COMPENSATION STRUCTURE Base Pay: Senior to Advanced hourly rate (10 hours/week, to be finalized upon selection) Performance Bonus: $25 per qualified meeting that is completed and verified (“cleared”) Qualified Meeting Definition (for bonus eligibility)A meeting qualifies when all of the following are met: Attended by a senior IT decision-maker (CTO, CIO, VP IT, IT Director, or equivalent) The discovery meeting is held as scheduled Prospect demonstrates real intent (not a casual or low-quality booking) Business owner confirms the meeting as valid after completionAPPLICATION SOFTWARE KNOWLEDGE / REQUIRED TOOLSQuickTalk (or equivalent dialer with recording/transcription capability)Google Workspace, Microsoft OfficeWork ScheduleContracted Hours per Week: 10 HoursScheduled Working Days: Tuesday, Wednesday, and ThursdayDaily Working Time: Flexible within 9:00 AM – 3:00 PM CST (with autonomy over call timing across US time zones)Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.Terms of EngagementContractors will operate under a Master Services Agreement and a Statement of WorkThis is not an offer of employment; contractors are not employees of 20four7VA or any clientAll compensation is processed through 20four7VA according to the terms of the engagementRole Summary & RequirementsREQUIRED SERVICE: Business SupportREQUESTED EXPERIENCE TIER LEVEL: Senior and Advanced LevelContracted Hours per Week: 10 hours/weekDaily Working Time: Flexible within 9:00 AM – 3:00 PM CST (with autonomy over call timing across US time zones)Scheduled Working Days: Monday-FridayREPORTING TO/POC: To Be DeterminedNumber of VAs: 1GENDER PREFERENCE: NoneLANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A–B (Fluent, conversational English with strong executive phone presence required)REGION PREFERENCES: AnyWhat we offerCompetitive ratesWeekly paymentsVarious open roles are availableFree training and upskillingConstant support and guidanceA vibrant community always ready to support youAnd more!
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