Quality Assurance Specialist at Purple Carrot | Torre

Quality Assurance Specialist

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Full-time

Legal agreement: Employment

Compensation
USD40k - 80k/year
Non-negotiable
location_on
Hybrid (United States)
Posted almost 6 years ago

Responsibilities


• Write, maintain, and disseminate quality assurance SOPs and other documentation. • Coordinate with fulfillment center FSQA teams to implement requirements set forth for maintaining the highest standard of quality for products and services. • Monitor and ensure compliance with FDA, USDA, and GFSI and SQFI Program regulations and requirements with all products and at all sites, including periodic facility audits and managing response to product recalls. • Assist Senior Fulfillment and Procurement Managers on investigating and communicating with Fulfillment Centers on quality issues and customer complaints. • Comfortable recommending corrective actions and facilitating individual or group trainings to establish best practices. • Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements and drive operational improvements for quality. • Own and report out on Quality KPIs internally and externally. • Regular travel to 3 fulfillment centers (and Needham office if remote)