Project Manager at Patients Know Best | Torre

Project Manager

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Full-time

Legal agreement: Employment

Compensation
GBP25k - 35k/year
~USD33k - 46.3k/year
location_on
Hybrid (United Kingdom)
Posted almost 6 years ago

Responsibilities


• Project Managing Patients Know Best deployments. • Working with all internal and external project stakeholders across all work-streams (including but not restricted to: information governance, technical development and integration, comms, training). • Ensuring knowledge and information flow seamlessly between all project stakeholders for the successful implementation of projects. • Maintaining excellent communication with customers to ensure solid client relationships, including motivating the clinical teams to achieve project objectives. • Working closely with our development, product management and sales teams to ensure timely delivery of any contracted development work. • Communication of realistic and achievable timelines to customers and updating all stakeholders of the PKB development roadmap including prioritisation of new features. • Identifying potential risks or issues related to projects, mitigating those risks and developing strategies to minimise any impact on the deployment of Patients Know Best. • Training clinical staff in the use of the PKB software. • Assisting with digital transformation within the clinical teams - empowering and motivating clinical usage and uptake of the software and expanding and growing that usage throughout the contract. • Supporting the customer and the PKB development team with troubleshooting issues that come into our service desk from our customers - this includes clinical staff, IT staff and patients using our software.