Enterprise Customer Success Manager

Harvey Nash group

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You'll guide top enterprises in adopting frontier agentic AI, driving measurable success and product evolution.

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Full-time

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Remote (anywhere)

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15 days ago

As an Enterprise Customer Success Manager at Harvey, you will guide top enterprises and leading law firms through their adoption of frontier agentic AI. You'll act as a a trusted advisor, deeply integrating Harvey into client workflows and driving measurable success.Lead the strategic integration of Harvey into client workflows for seamless adoption.Evangelize LLMs and enable end users to adopt Harvey daily.Leverage adoption rates and utilization metrics to drive client satisfaction and high ROI.Serve as the primary consultative contact, transforming clients into Harvey advocates.Relay client insights to internal teams for continuous product improvement.

About Harvey Nash group:

As the leading technology services and people business, we are key to our clients’ ambitions. We make the impossible possible - now, and in the future. With 27 offices across the world, we partner with clients, helping them unlock the power of technology, as well as individual and team talent. We are one of the world’s longest established and most successful organisations focusing on technology solutions and technology recruitment. We operate through a number of brands including Harvey Nash, Flexhuis, Talent-IT and Crimson. In numbers: 9 countries 30+ years of experience 27 offices 700+ staff £1.1bn turnover

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Domain created: Mar 2022

www.nashsquared.com/

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