Position Overview:
- We are seeking an experienced Lead QA Engineer with 12+ years of Quality Assurance/QE experience and strong hands-on expertise in the Property & Casualty (P&C) Insurance domain.
- The ideal candidate will have a proven track record leading QA activities for complex insurance applications, including policy administration, underwriting, claims, billing, and policy lifecycle processes.
- The candidate should be comfortable working across functional, integration, regression, API, database, and automation testing.
- Experience with Guidewire InsuranceSuite is highly preferred.
Key Responsibilities:
- Lead QA strategy, planning, estimation, execution, and delivery for P&C insurance applications.
- Analyze business and technical requirements and develop comprehensive test strategies, scenarios, and test cases.
- Lead functional, system, integration, regression, end-to-end, SIT, and UAT testing.
- Validate P&C insurance business processes across the complete policy and claims lifecycle.
- Lead defect identification, triage, root-cause analysis, tracking, and resolution.
- Coordinate with Business Analysts, Developers, Product Owners, Architects, and business stakeholders.
- Review test cases, test scripts, automation scripts, and QA deliverables.
- Mentor QA engineers and provide technical guidance and leadership.
- Develop and maintain regression test suites.
- Perform API testing using REST/SOAP services and tools such as Postman or SOAP UI.
- Perform backend and database validation using SQL.
- Support and enhance test automation frameworks using Selenium, Java, TestNG, Cypress, Playwright, or similar technologies.
- Track QA metrics, defect trends, test coverage, execution status, and release readiness.
- Identify testing risks, dependencies, and quality gaps and communicate them to project leadership.
- Participate in Agile/Scrum ceremonies and contribute to continuous QA process improvements.
Required P&C Insurance Experience:
- Policy Administration.
- Underwriting.
- New Business.
- Quote & Bind.
- Policy Issuance.
- Renewals.
- Endorsements.
- Cancellations.
- Reinstatements.
- Rating.
- Coverage.
- Claims Management.
- FNOL – First Notice of Loss.
- Claims Processing.
- Reserves.
- Payments.
- Recoveries.
- Settlements.
- Billing.
- Policy Lifecycle.
- Claims Lifecycle.
- Personal Lines and/or Commercial Lines.
Required Technical Skills:
- 12+ years of QA/QE experience.
- Mandatory P&C Insurance domain experience.
- Lead-level QA experience.
- Strong functional and integration testing experience.
- Strong regression and end-to-end testing experience.
- Experience with SIT and UAT.
- API/Web Services testing.
- SQL and database testing.
- Defect management and root-cause analysis.
- Strong understanding of SDLC and STLC.
- Agile/Scrum experience.
- Jira, ALM, Azure DevOps, or similar tools.
Automation Skills:
- Selenium.
- Java.
- TestNG.
- Cypress.
- Playwright.
- REST API.
- Postman.
- SOAP UI.
- Jenkins.
- Git.
- CI/CD.
Preferred Guidewire Experience:
- Guidewire PolicyCenter.
- Guidewire ClaimCenter.
- Guidewire BillingCenter.
- Guidewire Cloud.
- Guidewire Policy Administration.
- Guidewire Claims.
- Guidewire Billing.
Leadership Responsibilities:
- Define QA strategy and testing approach.
- Lead onshore/offshore QA teams and coordinate testing activities.
- Review and approve test plans, test cases, and automation coverage.
- Mentor and guide QA engineers.
- Manage testing schedules and deliverables.
- Drive defect prevention and continuous quality improvement.
- Provide QA status, metrics, risks, and release-readiness reports to stakeholders.
- Ensure adequate test coverage across critical P&C insurance workflows.
Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred.
- 12+ years of professional QA/QE experience.
- Recent and strong Property & Casualty Insurance experience is mandatory.
- Proven experience in a Lead QA Engineer / QA Lead capacity.
- Strong communication and stakeholder-management skills.
