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Responsibilities
Algonova, international Math & Programming school, is looking for a Retention Specialist to help us build strong, long-term relationships with parents and students throughout their learning journey.ResponsibilitiesMaintain communication with parents to ensure students stay engaged and continue their classesUnderstand client needs and guide them toward the right next steps or class packagesWork with internal teams to quickly resolve any issuesEncourage program continuity by recommending package renewals or extensionsBenefitsFully remoteCompetitive salary + performance bonuses (average starting from IDR 4,000,000/month with no maximum earning limit, directly tied to performanceSupportive international EdTech environmentClear growth opportunitiesRequirementsStrong communication & client-handling skillsMinimum 2 years of experience in client relations, account management, sales, or similar rolesPassionate about contributing to the education sectorOwn a personal laptop for work purposesFamiliarity with CRM tools is a plusWeekend work required (Sat–Sun) days off are taken on weekdays
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