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Responsibilities
The RoleYou will be joining Doxel's Construction Client Manager team working directly with and learning from the largest and best General Contractors and most advanced owners in the world. You will be using your construction experience to guide technology adoption in the field to help push the Construction industry forward.Most of all, you will build strong relationships to help customers win - from the users that are closest to the ground to the VPs of Construction who are responsible for billions of dollars of capital expenditure. You will be tasked with maximizing customer usage, adoption and value.This role will be Remotely-based in Atlanta, Georgia. This role requires regular, weekly travel.Your Day to DayWork as a trusted advisor to Doxel’s strategic customers driving impact and success at all timesAct as a subject matter expert on Doxel’s products and help drive the construction industry forwardShare best practices and guide customers through technology adoption to improve efficiency and help the industry evolveLead Monthly and Quarterly Business Reviews with executive stakeholdersDocument feature requests, validate minor bugs, and escalate technical requests to the engineering leads as neededGather feedback from customers and identify trends, pain points, and areas of frictionBuild out best practices/FAQs to most effectively and consistently help our customersEscalate and triage any high-priority customer situationsFoster universal adoption of the Doxel platformLive our Company Core Values: Take Ownership, Be Decisive, Be Humble, Have Empathy, and operate with Intellectual HonestyWork directly with the best team in the industry!What Success Looks LikeBecome the subject matter expert on Doxel’s technology capabilities and partner directly with Doxel’s strategic customers’ key stakeholders and field teams to demonstrate and prove the impact of Doxel’s products and servicesWork directly with VPs of construction all the way down to entry level project engineers to show the value of Doxel’s capabilitiesEnable customers to effectively utilize Doxel’s robust dataset to drive efficiencies and ask the right questions of their teamsConduct site visits, trainings, and discovery with our customers’ field teams at the largest commercial construction projects in the US and worldWhat You Bring5+ years in the commercial construction industry as a project engineer, project manager, scheduler, superintendent, and/or project controlsKnowledge of processes and procedures followed by General ContractorsComfortable with modern technology for managing and communicating with customersProactive and self-motivatedHigh aptitude and willingness to continually learn new technologies Adaptable to various work settings and strong personal initiative to execute with minimal oversightExperience operating in ambiguity, wearing many different hats day to dayWillingness to be a part of the solution, no matter where the challenge is coming from Weekly travel, up to 50% to jobsites to build rapport and drive results with customersBenefits & Company CultureCompetitive Base Salary + Equity PackageRemote first culture (for most roles)Comprehensive Health Insurance (Medical, Dental, Vision)Home office setup stipendMonthly allowance for cell phone and internetFlexible PTO, generous company holiday policy, and unlimited sick daysWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
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