Company Overview:
- 1st Gen is an events company specializing in dance and house music experiences.
- We host 100+ events each year across the globe from Los Angeles to Miami, Lawrence to London.
- Our mission is to connect like-minded individuals who want to learn and build something from nothing, providing hands-on entrepreneurial experience.
- Each event is curated to deliver an experience that celebrates creativity, community, and culture on the dance floor.
Role Overview:
- The Event Operations Coordinator is the person behind our events who ensures every event is set up correctly, managed throughout the marketing process, and runs smoothly on the night.
- You will work directly with our Ops Manager and the founder, coordinating with student teams, DJs, promoters, and venues across the country.
- You will be the live point of contact for our events as they happen.
Running Events Live:
- Manage our events in real time on the night, from arrival time to close, across every city we are in that evening.
- Stay connected with on-site teams, DJs, and venue staff throughout the night by phone and FaceTime to make sure everything is running as it should.
- Handle issues as they come up and keep the night on track.
- Coordinate with venue managers and security ahead of each event so the night is set up for success.
- Close out each night with a recap of how the events went and anything to follow up on.
Ticketing and Launches:
- Build the ticket pages for every event and create tracking links for DJs, promoters, and team members.
- Run the announce by getting links and instructions to everyone, coordinating the drop, and ensuring the full team is ready when tickets go live.
- Keep ticket links and our Linktree current across all live events.
Ticket Push:
- Send out the daily marketing instructions and event art to teams, DJs, and promoters.
- Keep DJs, promoters, and ambassadors updated on ticket sales throughout the push.
- Write and send text blasts for active events.
- Gather DJ set-time preferences and send out final set times before each event.
- Compile event details for our designer so marketing goes out accurate and on time.
Team Coordination:
- Set up and organize the DJ and promoter group chats for every event.
- Keep the chats organized and active from announce to event night.
- Communicate with DJs and promoters in all group chats by answering questions, keeping everyone informed, and making sure nothing sits unanswered.
Between Seasons:
- Prepare upcoming events ahead of the semester, including contacts, timelines, group chats, and templates.
- Build and maintain our venue database and DJ roster.
- Document the processes you own and keep our event playbooks current.
- Research sponsorship opportunities and build out target lists.
- Support summer events and manage the ticket buyer support inbox.
Other Responsibilities:
- Support other operational projects as assigned by the founder or Ops Manager.
- Manage on-site sponsorship activations.
Qualifications:
- Native or near-native English speaker comfortable communicating with Americans by phone.
- Comfortable on the phone and on FaceTime with people you have never met, including venue managers, security, DJs, and students.
- Thinks clearly under pressure, quick on your feet, and handles problems as they come end to end.
- Exceptionally organized with the ability to manage many events at once.
- Strong written communication for representing the company in group chats.
- Experience coordinating people, running something, or handling live situations in any field.
