Job Title: Business Development Executive – Retail (New Logos)
Job Location: Remote with Travel
Duration: Full time
Job Description:
Expertise: omni-channel commerce, retail systems, supply chain, DevOps, CloudOps, and/or Support Managed Services
Location specification if any: not applicable though ideally located near retail 'hub city' (e.g. San Francisco, Seattle, NYC, Chicago, Dallas, or Atlanta)
About the Role
The Business Development Executive is responsible for driving the company’s growth by identifying new business opportunities, developing strategic partnerships, and implementing sales strategies to win services work with new logos. This role requires a proactive, results-oriented professional who can build and maintain strong relationships with retail partners, analyze market trends, and contribute to the overall expansion of the retail business.
Primary Responsibilities
• Identify and pursue new business opportunities with potential clients
• Develop and implement effective sales and business development strategies to drive revenue growth.
• Collaborate with cross-functional teams (e.g., Marketing, Practice Leaders, Delivery, and Operations) to ensure the successful delivery of services proposals and achievement of business goals
• Prepare and present compelling sales proposals, product demonstrations, and presentations to potential clients and partners
• Identify industry trends, competitor activities, and emerging opportunities.
• Negotiate and finalize business agreements
• Achieve and exceed sales targets and key performance indicators (KPIs).
• Maintain detailed records of sales activities, client interactions, and progress reports for leadership.
• Stay informed about industry developments, customer behavior, and market dynamics.
• Build and maintain strong relationships with retail partners, clients, and key decision-makers.
Qualifications & Skills
• 5+ years of experience in the IT services or software industry, ideally with 3+ years in the Retail vertical.
• 5+ years of direct sales or business development experience with enterprise clients, preferably in systems integration or consulting services.
• Results-driven with a track record of meeting or exceeding business development targets.
• Strong understanding of retail operations, market trends, and customer behavior.
• Deep understanding of systems integration, digital platforms, cloud solutions, and enterprise IT ecosystems.
• Excellent client relationship management and stakeholder engagement skills.
• Ability to navigate complex client organizations and influence decision-making.
• Strong business acumen with a strategic mindset and execution focus.
• Exceptional communication, presentation, and interpersonal skills.
• Proficiency in CRM software, Salesforce, Microsoft Excel, PowerPoint, and market analysis tools.
• Detail-oriented with strong organizational and multitasking abilities.
• Self-motivated, proactive, and able to work independently and collaboratively as part of a team.
• Willingness to travel as required.
• Bachelor’s degree in Business, Engineering, Information Technology, or related field; MBA is a plus.
