About the RoleWe are seeking an experienced Business Development Manager / Senior Account Manager to drive B2B sales of thermal paper rolls, direct thermal shipping labels and related consumable products across Australia.The role is focused on developing high-volume commercial accounts through:WholesalersDistributorsResellersOffice supply dealersPackaging suppliersPOS equipment suppliersCash register suppliersStationery distributorsE-commerce supply companiesLogistics and fulfilment suppliersBuying groupsRetail chainsNational account customersThis is a sales and revenue-focused position. The successful candidate must have an established understanding of the Australian B2B reseller, wholesale and distribution market.A minimum of five years' Australian B2B sales experience is mandatory.ProductsThe product range may include:EFTPOS thermal paper rollsPOS and cash register rollsReceipt paper rollsBPA-free and phenol-free thermal rollsDirect thermal shipping labels100 mm × 150 mm courier labelsBarcode labelsFreight and logistics labelsPrinter-compatible label rollsCustom-sized thermal labelsPackaging and warehouse consumablesPrivate-label and OEM product rangesKey ResponsibilitiesBusiness DevelopmentIdentify and secure new reseller, wholesale and distributor accounts across Australia.Build a strong sales pipeline of high-volume commercial buyers.Target office supply dealers, packaging distributors, POS suppliers, logistics suppliers and national buying groups.Generate new business through outbound calling, email outreach, LinkedIn, referrals, trade databases and industry networks.Present pricing, product specifications and commercial supply proposals to decision-makers.Negotiate reseller pricing, wholesale agreements, volume discounts and supply contracts.Convert prospects into active, repeat-purchase customers.Develop state-based and national distribution opportunities.Identify private-label, exclusive distribution and high-volume contract opportunities.Account ManagementManage and grow existing reseller, wholesale and distributor accounts.Maintain strong relationships with business owners, procurement managers, category managers and sales managers.Increase customer order frequency, average order value and product range penetration.Conduct regular account reviews and identify opportunities for cross-selling and upselling.Prepare account-specific pricing and volume rebate structures.Resolve customer issues commercially and maintain high account-retention levels.Reactivate dormant and underperforming accounts.Monitor competitor pricing and protect account profitability.Sales StrategyDevelop and execute a national B2B sales plan.Segment the market by reseller type, purchasing volume, location and commercial opportunity.Recommend pricing structures for carton, pallet and container-level quantities.Analyse competitor products, pricing, specifications and market positioning.Identify gaps in the Australian thermal roll and shipping-label market.Support the development of distributor programs, reseller incentives and sales promotions.Provide accurate sales forecasts and pipeline reporting.Work closely with operations, purchasing and management to align stock availability with sales demand.Product and Commercial SupportUnderstand and confidently communicate product specifications, including: Label dimensionsLabels per rollCore diameterRoll diameterPaper qualityThermal coatingAdhesive typePerforationPrinter compatibilityBPA-free and phenol-free requirementsFSC or other applicable environmental certificationsCarton quantitiesPallet configurationsCustom manufacturing optionsPrepare quotations, tenders, pricing schedules and reseller proposals.Coordinate product samples and customer trials.Assist customers with product selection and compatibility requirements.Support onboarding of new reseller and distribution accounts.Maintain accurate CRM records, follow-up activities and sales notes.Mandatory ExperienceApplicants must have:A minimum of five years' B2B sales experience in the Australian market.Proven experience selling to Australian wholesalers, distributors, resellers or buying groups.Strong experience managing commercial accounts and developing repeat-order business.Demonstrated success generating new accounts through outbound business development.Experience negotiating wholesale pricing and high-volume supply agreements.Strong knowledge of Australian B2B sales processes and buyer expectations.Excellent written and spoken English.Strong commercial negotiation and relationship-management skills.Experience using CRM systems, Microsoft Office and online sales tools.The ability to work independently and remain accountable to sales targets.Highly Desirable Industry ExperiencePreference will be given to candidates with experience in one or more of the following:Thermal paper rollsDirect thermal labelsShipping and courier labelsPOS consumablesCash register suppliesPackaging productsBarcode and identification productsOffice suppliesStationery wholesalePrinter consumablesWarehouse and logistics suppliesRetail consumablesE-commerce fulfilment suppliesPaper productsImport and distribution businessesCandidates with existing relationships across Australian reseller, wholesale, office supply, packaging or POS distribution channels will be highly regarded.Ideal CandidateThe ideal candidate is a commercially aggressive and highly accountable B2B sales professional who understands how to build revenue through reseller and distribution channels.You will be comfortable:Cold calling prospective accountsOpening new reseller relationshipsSpeaking directly with business owners and procurement managersComparing competitor pricingNegotiating volume-based supply agreementsManaging long B2B sales cyclesFollowing up consistentlyClosing high-volume accountsGrowing repeat monthly and quarterly ordersWorking to clear sales and revenue targetsThis is not a customer service or general administration role. It is a hands-on business development position focused on winning accounts, increasing sales and building long-term distribution channels.Key Performance IndicatorsPerformance will be measured against:New reseller and distributor accounts openedQualified opportunities generatedMonthly and quarterly sales revenueGross profit generatedNumber of outbound sales activitiesQuotation-to-order conversion rateRepeat-order rateAverage account valueCustomer retentionDormant accounts reactivatedPipeline value and forecast accuracyPallet and high-volume orders securedWhat Success Looks LikeWithin the first three to six months, the successful candidate will have:Developed a qualified national sales pipelineOpened new reseller and wholesale accountsEstablished relationships with key industry decision-makersSecured recurring carton and pallet-volume ordersIdentified major distributor and buying-group opportunitiesBuilt a structured account-management and follow-up processDelivered measurable revenue and gross-profit growthApplication RequirementsApplicants must provide:A current resumeDetails of their Australian B2B sales experienceExamples of wholesalers, distributors or reseller channels previously managedProducts or industries previously sold into the Australian marketEvidence of sales targets achievedDetails of major accounts opened or developedApplications without at least five years of relevant Australian B2B sales experience will not be considered.

Business Development Manager – Thermal Rolls & Shipping Labels

Emma

Responsibilities

Skills wanted:

Language(s) required:

Usman Qureshi

Usman Qureshi

About OutsourcedIn:

outsourcedin.com.au

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