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Responsibilities
We are seeking an experienced Medical Receptionist to support a health practice. This is a remote role focused on front-desk and patient coordination responsibilities. The ideal candidate has prior hands-on experience in a medical setting, is HIPAA compliant, and is confident in handling patient interactions with accuracy and professionalism.Key ResponsibilitiesAnswer incoming patient calls promptly and professionallySchedule, reschedule, and confirm patient appointmentsAccurately register and update patient information in the systemHandle patient inquiries and provide basic information as neededEnsure all patient data is handled in compliance with HIPAA regulationsCoordinate with clinical staff to support smooth daily operationsNon-Negotiable RequirementsProven prior experience as a Medical ReceptionistHIPAA certification (mandatory)Strong experience with:Call handlingAppointment schedulingPatient registration and data accuracyExcellent English communication skills (written and spoken)High attention to detail and professionalism when handling sensitive patient informationIdeal CandidateComfortable working independently in a remote environmentOrganized, reliable, and patient-focusedFamiliar with medical office workflows and patient intake processes
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