Production Support Engineer (100% Remote) at Infosoft Solutions | Torre

Production Support Engineer (100% Remote)

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Full-time

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Remote (anywhere)
Shared by
Paulina Romero Moreno
5 days ago

Responsibilities


Role: Production Support / Operations EngineerWe are looking for an experienced Production Support Engineer to maintain business operations and provide application support for critical Medicaid systems.Key ResponsibilitiesReal-time system monitoring and proactive incident managementLead incident response and production troubleshootingProduction deployment governance and operational readinessTroubleshoot managed file transfers, batch jobs, and web service transactionsPerform Linux-based analysis, scripting, and automationCollaborate with engineering teams, vendors, and business stakeholdersDevelop SOPs and operational documentationConduct Root Cause Analysis (RCA) and drive continuous improvementRequired SkillsIBM DataPower – AdvancedIBM Integration Bus (IIB) – AdvancedMOVEit Administration – AdvancedSQL Queries – AdvancedSplunk – AdvancedWhat Sets You Apart5+ years of Production Support / Operations experienceAdvanced troubleshooting and RCA skillsStrong experience with Splunk, ServiceNow, Linux, SQL, and MFT toolsExperience with IBM DataPower, IBM ACE/IIB, IBM MQ, and WSRRExperience with IBM DataStage and IBM DB2Strong communication skills with technical and business teamsInterested candidates?Send your updated resume to: kifayat@infosoftsolutions.us