About the roleWe're hiring an Ecommerce Operations Lead for a fast-growing DTC health & wellness brand looking to bring more rigor and speed to how their Shopify storefront runs day to day. This is a hands-on, ownership role: you'll be the primary operator of the site — building PDPs, managing collections, launching promotions, and keeping the entire storefront accurate and on-brand as the catalog and campaigns scale.You'll work closely with the Senior Digital Commerce Manager on website enhancements and CRO initiatives, and partner across Category, Marketing, Creative, and Customer Experience to keep the site launch-ready at all times.What you'll doOwn day-to-day administration of the Shopify storefront — product setup, PDPs, collections, landing pages, and site contentConfigure and launch new products, bundles, subscriptions, and promotionsManage navigation, search, product visibility, and onsite merchandisingCoordinate homepage updates, seasonal campaigns, and featured product placementsKeep pricing, imagery, ingredients, reviews, and product content accurate and currentRetire discontinued products and manage redirects and site cleanupQA every website update and launch before it goes liveMonitor site performance, troubleshoot issues (broken links, merchandising gaps, friction points), and partner with developers/agencies on fixesRun regular site audits and support CRO testing initiativesCoordinate website deliverables for product launches and campaigns end to endManage ecommerce workstreams in Asana — templates, workflows, and documentationTrack deliverables to keep projects on time, and help build out SOPs and best practicesReport on key ecommerce metrics and surface insights for continuous improvementWhat we're looking forStrong hands-on experience with Shopify — this is non-negotiableExcellent attention to detail — you catch what others miss, especially under launch pressureComfortable owning a storefront independently: merchandising, QA, and troubleshooting without heavy hand-holdingExperience with Asana or similar project/workflow toolsStrong cross-functional collaborator — you'll work with Marketing, Creative, Category, and Customer Experience regularlyAvailable to work core hours aligned with Pacific Time (PST)
about 1 month ago