Associate Consultant at SPM Global Technologies | Torre
Associate Consultant
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SPM Global Technologies

Associate Consultant

SPM Global Technologies
Posted by
Prerana
Emma
Emma
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Full-time

Legal agreement: Employment

Base compensation INR180k/year
~USD1.9k/year

+ Bonuses (up to 5% of base compensation)

Negotiable
location_on
Krishna Rajendra Rd, 7th Block, Jayanagar, Bengaluru, Karnataka 560070, India
Posted over 1 year ago

Responsibilities

1. Project delivery & implementation - Lead the end-to-end implementation across customer environments. - Configure the CPQ solution to align with customer-specific workflows (e.g., estimation logic, proposal generation, pricing structures, product/service bundling). - Conduct requirement gathering workshops and solution walkthroughs at customer sites. - Map client business processes and translate them into functional specifications. 2. Customer engagement & onsite visits - Travel to client locations to perform discovery, requirements gathering, and project rollout. - Act as the primary point of contact for client-side stakeholders during pre-implementation, implementation, and post-go-live support phases. - Conduct training sessions and user onboarding workshops at customer locations. 3. Functional & technical configuration - Define product catalogs, pricing rules, templates for proposals, approval flows, and integrations with CRM/ERP. - Work with internal technical teams to design and validate integration flows (e.g., with Salesforce, WhatsApp, email). - Perform UAT and ensure a smooth handoff from development to business users. 4. Continuous improvement & customer success - Identify improvement opportunities for clients in terms of process automation and CPQ optimization. - Work with customers to resolve issues and implement new use cases post go-live. - Maintain product knowledge on updates to suggest the latest functionalities to clients.
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