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2 months ago
Requirements and responsibilities
About the RoleWe’re hiring a People Operations Manager to help build and run the core people processes that support Flex as we grow. This role will focus on performance management, employee lifecycle operations, compliance, and manager support. You’ll partner closely with leadership to create clear, effective people processes that help the company scale thoughtfully.This role is a good fit for someone with strong startup experience who knows how to bring structure to a fast-moving environment. You should be organized, practical, and comfortable balancing process design with day-to-day execution.What You’ll DoOwn and improve core people operations processes across the employee lifecycle, from onboarding through offboardingTrack and report on key people metrics, including review completion, headcount movements, onboarding progress, and other operational indicatorsDesign, launch, and refine performance review cycles, calibration processes, and supporting documentationAdminister and improve people systems, documentation, and workflows across HRIS, payroll, benefits, and employee recordsHelp ensure people processes are compliant, well-documented, and scalable across states, teams, and growth stagesOwn employment documentation, policy administration, and coordination with legal or external partners as neededSupport compensation and promotion cycle logistics, including tracking, documentation, and process coordinationPartner with managers on employee relations issues, performance follow-up, and organizational changesIdentify gaps in current people operations workflows and implement simple systems that improve consistency and executionWhat We’re Looking For5–8+ years of experience in people operations, HR operations, or a people generalist role in a high-growth startup or scale-upStrong experience building and running performance review processes and manager-facing people workflowsHands-on systems thinker who enjoys building from scratch and improving workflowsProven ability to introduce structure in fast-moving environments without overcomplicating processesSolid understanding of employee lifecycle operations, compliance fundamentals, and people documentation best practicesHighly organized and detail-oriented, with strong operational judgment and follow-throughComfortable handling sensitive employee situations with discretion, sound judgment, and professionalismWhy Join UsBuild something generational — Capture the full lifecycle of money for ambitious business owners.Work on real money, real risk — Payments, credit, and banking at serious scale.Solve hard problems — AI, underwriting, compliance, and global finance from first principles.True ownership — Small teams, high trust, real accountability.Founder-level exposure — Direct access to leadership, customers, and investors.High bar, high taste — Move fast without cutting corners.Elite peers — People here are builders, not tourists.Real upside — Meaningful equity if you help build something big.
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