Outbound Call Center Agent at Smart Apartment Data | Torre
Outbound Call Center Agent
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Smart Apartment Data

Outbound Call Center Agent

Smart Apartment Data
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Emma
Emma
You'll revolutionize the multifamily industry by empowering clients with accurate data insights.
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Full-time

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Remote (for Philippines residents)
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Emma of Torre.ai
 3 months ago

Requirements and responsibilities

Job DescriptionOutbound Call Center AgentThis is a work remotely position based in Cebu, PhilippinesLooking to work at fun and dynamic software company? We're a growing software company looking for experienced Customer Service Advocate.As a winner of the 'Houston Best & Brightest Companies to Work for ', we place strong emphasis on offering a fun work-environment, healthy work-life balance of course, fun and challenging work.See our near 5-star employer rating on Glassdoor ResponsibilitiesAbility to arrive to work on time, and as scheduledAbility to speak clearly, with enthusiasm, while using tone variation and voice inflectionPersonable and willing to quickly build relationships over the phoneAble to explain difficult concepts in simple termsWilling and able to persuade respondents to participate phone callConsent to be monitored and recorded while conducting phone callsGoal focused with willingness to accept coaching and developmentWork with Quality Control manager on improving overall call stats and customer satisfaction scores.Benefits100% Location IndependentCompetitive hourly rate with bonus opportunities.Fun and dynamic work culture Requirements ( read carefully )High School diploma or GED equivalency6 months of prior call center experienceComputer and typing skills (data entry)Reading comprehension ability (English)Fluent in the English LanguagePrior experience working the graveyard/overnight shiftPrior experience working remotely from home (Preferred)Prior experience in outbound research calling, or similar (Preferred) Ability to use a phone or wear a headset for extended periods of timeAbility to use a computer keyboard and mouseWork environment is indoors, majority of time is spent sitting at a desk
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