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Posted 4 months ago
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Requirements and responsibilities
OverviewElastic is seeking a highly skilled Sales Engineer with deep technical acumen and strong commercial awareness to support the sales organization in scoping prospective opportunities, accelerating deal closure, and ensuring successful integration for every client. This role will own mastery of the Elastic solution architecture, translate complex technical capabilities into clear business value, and creatively design scalable solutions that drive velocity and improve win rates.The ideal candidate combines systems-level thinking, creative project scoping, and strong customer-facing communication to scope technically sound solutions that align with customer objectives while enabling revenue growth across all segments.Travel requirement: approximately 30–40%.Technical Mastery & Solution ArchitectureDevelop deep expertise across the full Elastic platform, including architecture, integrations, data flows, and scalabilityServe as the technical authority throughout the sales cycle, guiding solution feasibility and designTranslate business requirements into clear technical solution frameworksDesign secure, scalable, and commercially viable implementationsIdentify and mitigate technical risks that could impact deal successDeal Scoping & Revenue EnablementLead technical discovery to uncover functional, integration, security, and operational requirementsScope solutions accurately to align with customer outcomes, timelines, and budgetsProvide technical input to support pricing, packaging, and deployment strategiesEnsure solution clarity to reduce friction and accelerate buying decisionsImprove close rates through precise scoping and technical confidenceCreative Solutioning & Problem SolvingAdapt the Elastic solution to complex or non-standard environmentsDesign phased approaches, integrations, and workarounds to unblock dealsSupport with demos, proofs of concept, and technical narrativesTurn customer constraints into executable technical strategiesCustomer-Facing Technical LeadershipDeliver compelling product demonstrations aligned to real-world use casesCommunicate complex technical concepts clearly to technical and executive audiencesAct as the trusted technical advisor during evaluations and procurementAddress architecture, security, and compliance concerns with authorityCross-Functional CollaborationPartner with Product, Engineering, Implementation, and Customer Success teamsFeed structured market and customer insights into roadmap prioritizationEnsure clean handoff from sales to delivery for successful implementationsRequired Experience & Qualifications5–10 years of Sales Engineering, Solutions Consulting, or Technical Pre-Sales experience in SaaS or enterprise softwareStrong understanding of cloud platforms, APIs, integrations, and enterprise architecturesExperience supporting complex sales cycles across multiple customer segmentsProven ability to scope and design technically sound solutionsExecutive-level communication and presentation skillsComfortable operating in fast-moving, high-growth environmentsPreferred BackgroundExperience with digital commerce platforms, ERP, CRM, or enterprise SaaS ecosystemsFamiliarity with systems such as NetSuite, SAP, Adobe, Oracle, Shopify, or similar platformsExperience influencing high-ACV deals and technical buying decisionsCore CompetenciesTechnical Excellence & Architecture ThinkingDeep platform knowledgeIntegration and scalability designRisk identification and mitigationRevenue Enablement & Deal AccelerationAccurate scopingTechnical validationBuying friction reductionCreative Problem SolvingFlexible solution designInnovation within constraintsDeal unblockingCustomer-Facing Technical LeadershipTrusted advisor presenceClear, value-driven technical communicationOperational DisciplineStructured discoverySeamless sales-to-delivery transitionAbout EmeraldAt Emerald, we strive to foster a diverse and inclusive community. We actively recruit and champion candidates who bring new perspectives from varied professional backgrounds and experiences, and we are intentional about ensuring a positive hiring experience for everyone. Our job postings don’t contain experience inflation, and most don’t require college degrees. Instead, they’re crafted to focus on outcomes and transferable experiences that are assessed in a structured interview process carried out by trained hiring teams.COMPENSATION & BENEFITSTarget Compensation: $130,000-150,000 (sales incentive eligible)Please note that this range reflects a reasonable estimate of the target compensation for this position. This range may ultimately vary based on a candidate’s qualifications and may be higher where required by applicable law.We offer a competitive benefits package designed to strengthen our employees’ physical and mental health, including unlimited vacation for exempt employees, flexible working locations, 401(k) plan with a company match, medical/dental/vision coverage with inclusive provisions including transgender services and fertility benefits, parental and caregiver leave, dependent, commuter and FSA benefits, professional development programs like Toastmasters, and mental wellness tools.If you need accommodation in our application process or have questions about our posted salary range, please email our Talent Acquisition team at Careers@EmeraldX.com.
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