Customer Success / Account Executive (100% Remote) at TrackingTime

About the jobWe are looking for a person to help our customers with their inquiries via email, chat and social networks. The ideal candidate would be someone that loves technology and helping people achieving their goals.The job is fully remote. The team, including the managing partners, is located in Argentina, while the company is incorporated in the USA.Since we are a product-led company, your role is key because it’s part of the customer experience. We are looking for tech / marketing / ux enthusiasts that share our language and our passion.ResponsibilitiesHelp customers with their inquiries.Write support articles and tutorials.Provide 1:1 online demos, client training and webinars.Detect sales opportunities.Collaborate with the dev team to troubleshoot issues.Collaborate with the product team by presenting customer insights.Participate on projects to improve customer satisfaction.QualificationsRequiredEnglish level: Bilingual.Portuguese level: Oral, can manage a proper conversation.Highly organized.Studying tech, marketing or design.1 year of experience on support or related job.About TrackingTimeWe are the leading SaaS platform in time tracking and productivity software in Latin America, helping thousands of businesses around the world — from Freelancers to world-class brands — to optimize their productivity and streamline their workflows.www.trackingtime.coBenefitsRemoteFull-timeUSD paymentCo-working space availableHired under US contractLaptop and office perksMeals / Courses / GymHealthy work environment

Customer Success / Account Executive (100% Remote)

Emma

Responsibilities

Skills wanted:

Language(s) required:

Diego Wyllie

Eric Tulle

About TrackingTime:

mission:

trackingtime.co/

Admin access needed