As a Membership Sales Associate at Sollis Health, you will play a key role in growing our membership base by serving as a primary point of contact for prospective members. This role is focused on delivering an exceptional first impression of Sollis through timely, thoughtful, and high-touch engagement with inbound leads.This is an ideal opportunity for a motivated, early-career sales professional who is eager to learn consultative selling within a premium healthcare environment. You’ll gain deep exposure to Sollis’ membership model, sales process, and member experience, with a clear path for growth into a more senior Membership Director role based on performance.Shift: Tuesday–Saturday 8:00a-4:00p ETThe role is open to remote work in the following states only California, Colorado, Connecticut, Florida, Illinois, Louisiana, Maryland, Nevada, New Jersey, New York, Pennsylvania, Texas, Virginia, Washington and Wisconsin.ResponsibilitiesServe as a first point of contact for inbound membership inquiries, delivering a white-glove, responsive experience via phone, email, and textSupport efforts to improve speed-to-lead by promptly responding to new inquiries and scheduling conversations with prospective membersConduct initial discovery conversations to understand prospective members’ needs, priorities, and interest in Sollis’ servicesEducate prospective members on Sollis’ care model, services, physician access, and membership benefitsGuide qualified prospects through the enrollment process for appropriate membership offeringsCollaborate with senior Membership Directors to support complex or high-touch member conversations as neededMaintain accurate and timely records of all outreach, follow-ups, and activity in SalesforceParticipate in tours of Sollis facilities when requested (if located in one of our markets)Partner with Member Services, Operations, and Clinical teams to ensure a smooth and coordinated onboarding experience for new membersProvide feedback on lead quality, member questions, and common objections to help improve sales processes and marketing materialsRepresent Sollis professionally and empathetically in all member-facing interactionsExperienceWe believe strong candidates come from a variety of backgrounds. For this role, we are ideally looking for:Bachelor’s degree required2–3 years of experience in sales, customer-facing, hospitality, or service-oriented roles. Quota carrying experience preferred.Experience responding to inbound leads, working toward goals, or supporting a sales process is preferredFamiliarity with Salesforce or another CRM is a plus (training provided)Comfort working a fixed weekly schedule that includes regular weekend and/or evening hours, including holidays as needed (see Schedule & Time Zone above)Pacific Time working hours required – see Schedule & Time Zone above for the specific hours for this opening.Skills & AttributesTo be successful in this role, candidates will demonstrate:Strong written and verbal communication skillsComfort engaging prospective members via phone and emailHigh attention to responsiveness and follow-throughNatural empathy and customer-first mindsetCoachability and eagerness to learn consultative sales skillsStrong organizational skills and ability to manage multiple conversations simultaneouslyAbility to work collaboratively while taking ownership of individual performance goalsInterest in healthcare, hospitality, or premium service experiencesCompensationBase Salary: $70,000-$80,000On-Target Earnings (OTE): $110,000 - $120,000 at goal attainmentCompetitive commission structure with clear performance expectations and growth opportunityOur people are our greatest asset, so we designed a comprehensive compensation and benefit package that matches. Some of our offerings include:Excellent benefits, including healthcare, dental, vision401K with 3% matchUnlimited PTO and Generous Sick Time12 Observed holidaysFree Sollis Health membership for you and your eligible family membersEmployee stock options offering Annual professional development allocations Modern, elegant, and high-end work environmentAbout Sollis HealthSollis Health is the first and only medical membership that’s on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms. Our members never wonder if it’s a “real” emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that’s all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.
about 1 month ago