Role Overview: - CloudClinic Health is a U.S. healthcare operations company providing bilingual administrative support to medical practices. - We are looking for a detail-oriented Bilingual Medical Office Specialist to support a diagnostic center full time and 100 percent remote. Position Details: - Schedule: Monday to Friday, 8:00 AM to 5:00 PM (U.S. Eastern Time). - Type: Full-time, remote contractor. - Compensation: Starting at $875. Responsibilities: - Verify patients’ insurance eligibility and benefits before appointments. - Schedule, confirm, and reschedule diagnostic appointments. - Receive and log physician orders (order intake). - Submit and follow up on pre-authorizations until approval. - Call providers and facilities to request medical records and authorizations. - Organize patient records securely, following HIPAA. - Handle patient calls in English and Spanish, including confirmations and prep instructions. - Send an end-of-day summary of pending items. Required Qualifications: - Advanced or fluent English (C1+) and native Spanish. - 1+ year of experience in U.S. healthcare administration: insurance verification, prior authorizations, or medical front desk. - Knowledge of U.S. insurance (Medicare, Medicaid, commercial plans) and payer portals. - Experience with EHR/EMR systems. - Organized, proactive, and comfortable on the phone all day. - Reliable internet, a quiet workspace, and a computer with a headset. Preferred Qualifications: - Experience in diagnostic imaging or radiology centers. - Knowledge of HIPAA and medical terminology. Benefits: - Stable, full-time U.S. schedule. - Supportive team with a dedicated Team Lead. - Training on client workflows. - Growth opportunities as we expand. Application Process: - Submit your profile on Torre with your U.S. healthcare experience.

Bilingual Medical Office Specialist

Emma

Responsibilities

Skills wanted:

Language(s) required:

Julissa Mejia

About CloudClinic Health US:

mission:

cloudclinic.health/

Admin access needed