Community Manager at Contraplano | Torre
Community Manager
trending_up Invest in Torre
Contraplano

Community Manager

Contraplano
Posted by
Daniel Quiceno
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Emma
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

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Remote (specific timezone)
public
GMT-06:00 to GMT-04:00
Posted about 1 year ago

Responsibilities

* Deep platform knowledge and engagement skills: Fluent in social platforms (Instagram, TikTok, Facebook, YouTube) with experience managing comments, DMs, tags, and real-time community interaction. * Strong brand voice and writing skills: Able to write sharp, on-brand responses and captions in fluent English, adapting tone based on context, platform, and audience. * Fast, thoughtful, and empathetic response style: Quick turnaround in high-volume environments with attention to nuance, skilled at turning questions, feedback, or complaints into brand-building moments. * Social listening and reporting awareness: Tracks trends, flags community sentiment, and shares insights with content and marketing teams; basic experience with tools like Sprout, Hootsuite, or native analytics. * Collaborative and culture-driven: Works closely with creative, content, and support teams to keep messaging aligned; passionate about community culture, events, and brand experience.
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