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5 days ago
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Requirements and responsibilities
PlacidWay (USA-Based) is looking for Customer Service Representative / Patient Coordinator to join our growing team. This role is ideal for someone who enjoys communicating with patients, understanding their needs, coordinating with medical providers, and helping people through their medical journey with care and professionalism.Key Responsibilities:Communicate with international patients through calls, WhatsApp, email, and chatUnderstand patient needs and guide them toward suitable medical optionsCoordinate with clinics, doctors, and internal teamsFollow up with leads and manage patient inquiriesMaintain accurate records in the CRMSupport patients throughout the consultation and treatment planning processRequirements:Strong English communication skillsInterested candidates can apply or send their resume for consideration at bushra.r@placidway.com
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