Resolve to Save Lives (RTSL) is a global health organization that partners locally and globally to create and scale solutions to the world’s deadliest health threats. Millions of people die from preventable health threats. We collaborate to close the gap between proven, life-saving solutions and the people who need them. Since 2017, we’ve worked with governments and other partners in more than 60 countries to save millions of lives.Position PurposeReporting to the Director of Human Resources Operations, the Manager, Global Benefits and HR Operations provides exemplary employee support and strategic systems management in support of a robust HR function. This position manages RTSL's global benefits strategy, Human Resource Information System (HRIS) architecture, leave administration, and HR compliance. The role oversees the design, evaluation, and delivery of benefits, and advises leadership on the most competitive, cost-effective options for RTSL's global workforce. As the owner of the organization's HRIS, this position ensures data integrity, process alignment, and compliance with all applicable federal, state, local, and international regulations. The position also serves as the primary liaison to employees for all benefits and leave matters.This is a full-time remote position open to candidates based in the United States.Core ResponsibilitiesBenefit ManagementManage RTSL's global benefits strategy by assessing competitiveness and equity across all locations and using benchmarking, utilization trends, and an understanding of RTSL's organizational culture and budget to guide recommendations.Own the full project lifecycle of benefit plan design and management, including planning, vendor selection, negotiation, contracting, communication strategy, implementation, and annual renewals.Oversee benefits administration with staff and partners, ensuring all enrollment processes, billing, data flows, and compliance activities function reliably across regions. Maintain updated benefit summaries and plans for all RTSL employee locations, including employer-of-record contracts, global handbooks, and benefit plan documents.Steward strong partnerships with brokers, carriers, and internal stakeholders to ensure delivery of plans and to drive continuous improvement in service, efficiency, and employee support.Manage employer-sponsored retirement plan contributions and plan reconciliation. Coordinate and serve as a member of the 403(b) plan committee.Leave ManagementReview and determine all leave types, eligibility criteria, entitlements, and limitations for each unique employee leave circumstance.Advise managers and employees on leave matters, modeling empathy and technical expertise.Liaise with leave-processing vendors for approval and payment of STD/LTD insurance and state-mandated PFL/disability programs, and utilize the HRIS to configure and track leave requests in accordance with local statutory laws globally.HRIS AdministrationServe as strategic owner and administrator of the HRIS, overseeing system configuration, data architecture, and permission structures to ensure accuracy and seamless employee and administrator experience.Design, implement, and maintain SOPs and workflows to ensure data integrity across all HR processes while anticipating downstream impacts on Payroll, IT, Finance, and other stakeholders.Liaise with the Payroll Officer to ensure end-to-end alignment of data transfers, proactively identifying and mitigating risks that could affect pay, benefits, or compliance. Manage non-exempt employee time-tracking. Provide time sheet utilization and FLSA training to employees and their managers. Review and ensure manager approvals prior to bi-weekly payroll.Conduct periodic audits to ensure employees' pay and benefits are processed accurately, and partner with Finance counterparts to resolve discrepancies. Lead quality checks to evaluate system performance, ensure adherence to internal controls, and drive continuous improvement in accuracy, automation, and efficiency.Develop and deliver dashboards and data insights that equip management with timely, decision-ready HR information.ComplianceOwn benefits regulatory compliance, including management of audit requests, required disclosures, and reporting obligations across all US jurisdictions for health, workers' compensation, and retirement plans.Maintain knowledge of US laws governing benefits administration practices to ensure organizational compliance with federal, state, and local regulations, such as ERISA, HIPAA, COBRA, FMLA, ACA, and international data protection laws.Coordinate with appropriate vendors to file required reports in the US and support local finance and operations counterparts to meet country office requirements.QualificationsExperience:8+ years' progressive HR experience in benefits, payroll and HRIS administrationExperience administering benefits across different geographiesExperience working for a global NGO preferredEducation:Bachelor's degree in human resources, business administration or related fieldSkills & abilities:Ability to create and maintain excellent business and interpersonal relationships with staff at all levels and different geographiesProven ability to maintain a high degree of confidentiality and professionalism around sensitive informationAbility to manage multiple priorities and projects efficiently and effectivelyProven ability to manage change and large-scale organizational communications and benefit initiativesDemonstrated success in following established processes and processing information with a high degree of accuracy, efficiency, and sense of urgencyKnowledge of federal, state, and local employment laws and regulationsStrong attention to detail and highly organizedProficiency with HR and payroll systemsAdvanced knowledge of MS OfficePreferred qualificationsHR Certifications – SHRM-CP and/or PHRCompensation and BenefitsResolve to Save Lives prides itself on cultivating a supportive, connected remote team doing work that matters. We do everything possible to ensure our employees are connected and set up for success.The starting salary range for this position is $80,000 to $92,000 annually. The exact offer will be determined by various factors, such as the candidate's skills and experience relative to the requirements of the role.In addition to a competitive salary, Resolve to Save Lives provides a generous package of benefits, including:Health insurance for you and your dependentsContributions toward retirementPaid annual leave and sick leave, in addition to public holidaysTwo paid, week-long organization-wide breaks at mid-year and end-of-yearProfessional development and home office setup benefitsUp-to-date computer equipmentRTSL believes its programs are strengthened when they are developed and supported by individuals with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage applications from and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, organ donor status, or status as a veteran. Resolve to Save Lives complies with all applicable US EEO laws.
6 days ago