We are a US-based company seeking medically trained staff based in the Philippines.As a Healthcare Virtual Assistant®(HVA), you will work directly with our clients -- doctors and other medical professionals based in the USA. We help our clients improve workflow, save time, and remove the burden of in-room documentation. An HVA can also help with back-office and administrative tasks.Our goal is to help you succeed in this up-and-coming field of medical documentation and healthcare virtual assisting. Join the Hello Rache family and apply today!You will have the following responsibilities:Live virtual scribingAttend to patient communications and interaction (phone/email/video)Respond to inquiries about healthcare services/tasksGather medical or insurance informationManage appointment calendarUpdate patient chart recordsResearch helpful informationHandle administrative tasks/back-office in a medical setting (e.g., fax/file management, transcription)RequirementsYou will be successful in this role if you have the following qualifications:You are a graduate of any allied health professionYou can speak and write well in English. Proficient with medical terminologies and practices.Internet subscription/speed: At least 10mbps (DSL/Fiber only)Have reliable computer hardware and software (will be verified by our tech team)Have a webcam, headset, and a quiet working environment with a neutral background and lightingAble to work at night i.e, 11 pm-8 am (8 am - 5 pm Arizona time)Applicants must be Filipino citizens residing in the Philippines. Those with dual citizenship or permanent residency in another country are not eligible.Minimum & Recommended System RequirementsMINIMUM:WINDOWSOperating System: Windows 11 24H2 Home/Pro (64-bit) – Genuine License RequiredCPU: Intel Core i5, 8th Gen or newer / AMD Ryzen 3 Series or newer (Must be on Microsoft’s approved CPU list)Memory: 8 GB RAMInternet: At least 10 Mbps DSL/Fiber (LTE allowed only as a backup)macOSOperating System: macOS 14 Sonoma (macOS 15 Sequoia support preferred)MacBook Air: 2020 or newerMacBook Pro: 2018 or neweriMac: 2019 or newerMac Mini: 2018 or newerMac Pro: 2019 or neweriMac Pro: 2017Memory: 8 GB RAMStorage: 128 GB SSDInternet: At least 10 Mbps DSL/Fiber (LTE allowed as backup)RECOMMENDED:WINDOWSOperating System: Windows 11 Pro (64-bit) – Genuine License RequiredCPU: Intel Core i5 or i7, 8th Gen or newer / AMD Ryzen 5 3000 Series or newerMemory: 16 GB RAMStorage: 128 GB SSD or higherInternet: At least 20 Mbps wired DSL/Fiber (LTE allowed only as a backup)macOSOperating System: macOS 15 SequoiaModel: Any Apple Silicon Mac (M1, M2, or M3 series)Memory: 16 GB RAMStorage: 256 GB SSDInternet: At least 20 Mbps wired DSL/Fiber (LTE allowed as backup)Peripherals for all systems:High-quality headset with a microphone (Recommended: Plantronics Audio 628 USB or equivalent)High Quality HD Webcam (720p or 1080p) (Recommended: A4Tech PK-910H or equivalent)BenefitsCompetitive Pay RatesOur pay rates are one of the highest in the industry along with other long-term benefits.Free Training & CertificationWe provide free training at no cost to you. Upon completion, you will receive a certificate and become a Certified Hello Rache Healthcare Virtual Assistant®.Work From HomeHave the ability to work from the comfort of your own home. No more commuting; spend more time with your family and friends.Long-Term Work RelationshipYou will work with the same client consistently, leading to the development of a long-lasting work relationship.US-Based ClientsOur Healthcare Virtual Assistants® work with doctors and other medical professionals based in the USA. Passionate CommunityJoin the Hello Rache family and become a part of a growing, passionate, and dedicated group of Healthcare Virtual Assistants®.

Healthcare Virtual Assistant

Emma

Requirements and responsibilities

Skills wanted:

Language(s) required:

Mark Dave

About Hello Rache:

mission:

hellorache.com/

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