Midmarket Customer Success Specialist, Paid Media. at Yelp

• You will serve as Yelp expert on operations, listing content, campaign optimization, and site features (reviews, search, ad delivery, etc) • You will co-author advertising strategies in tandem with client KPIs against an attribution methodology that wins • You will operationally activate and manage all client advertising campaigns in Yelp’s back end system, optimizing the campaign to fulfill your client's success metrics • You will be the day-to-day contact for the accounts in your book of business; build credit and rapport with current contacts and identify new contacts on account to strengthen the relationship between client and Yelp • You will develop mutual perception of priority of accounts with your Mid-Market Sales partner, exchanging and developing strategies, forecasts, and reporting documentation • You will conspire, problem solve, and/or map out upcoming client meetings with your Mid-Market Sales partner • You will obtain all necessary information and creative for program launch from client • You will draft all purchase orders and be the liaison to Yelp’s Legal team as needed • You will prepare any necessary documentation or visuals for client (ppt, docs, etc) to communicate performance of campaign to client • You will monitor ad delivery and pacing, communicate with client to make any necessary recommendations or changes to optimize campaign performance • You will identify any potential areas of expansion or growth on account and loop in Mid-Market Sales partner to direct strategy conversation with client • You will process all necessary changes to campaign monthly; adding/removing locations, program changes, optimization etc. • You will comprehend client business goals and anticipate future needs to deliver optimal solutions • You will be expected to travel occasionally

Midmarket Customer Success Specialist, Paid Media.

Responsibilities

Skills wanted:

Language(s) required:

Justin Norman

About Yelp:

www.yelp.com/

Admin access needed