Partner Operations Specialist (Remote) at Shopify | Torre

Partner Operations Specialist (Remote)

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Full-time

Legal agreement: Employment

Compensation
USD30k - 80k/year
Non-negotiable
location_on
Americas
Posted over 5 years ago

Responsibilities


• Developing and executing project plan(s) that include multiple cross functional stakeholders to drive defined KPI outcomes. • Managing relationships with current and new technology partners • Deeply understanding how the integrations work • Aligning KPI definitions for success with cross-functional stakeholders • Testing label purchase and billing flows, to ensure SLA’s are met, that the underlying data is accurate and being captured where necessary • Establishing systems to monitor KPIs, SLAs, and partner performance, as well as evaluating and resolving errors and anomalies if they occur. • Reviewing invoices to ensure they are accurate for payment • Documenting all processes and requirements/compliance that enables the project to be successful • Identifying opportunities for efficiencies or improvements within Partner programs.