Solution-Driven Customer Support Specialist

AmpiFire

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Full-time

Legal agreement: Employment

Compensation

EUR1.05k - 1.2k/month

~USD1.22k - 1.4k/month

Remote (anywhere)

Posted almost 6 years ago

• Management of open customer support tickets within our Help Desk software. • Moderation of our private online communities, encouraging quality discussion between our users and making sure that any issue is correctly taken care of. • Helping our webinars and training run as smoothly and with as much engagement as possible. • Being the bridge between our users and our development/product team to make sure that all the issues are addressed. • Making sure our customers can find training topics as needed. • Helping us provide all the instructions and advice our clients may need, so they can best use our tools and their powerful feature for their own success.

About AmpiFire:

AmpiFire is the world’s first content amplification engine. If you have a website or any piece of content AmpiFire can advertise it across hundreds of authority sites automatically to drive you more traffic and sales. It does this seamlessly using a mix of AI, talented writers and software automation. It will create videos, slideshows, news articles, images, blogs and audio summaries of your content and publish them across major news sites, on high traffic blogs, on Slideshare, on YouTube & Vimeo, in podcast directories, and more.

mission:

Automated Content Creation & Distribution Software

Reputation:

Signalers: 21

www.ampifire.com/

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Solution-Driven Customer Support Specialist

Responsibilities

Skills wanted: