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2 months ago
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About UsAs the leader in data privacy, TrustArc automates and simplifies the creation of end-to-end privacy management programs for global organizations. TrustArc is the only company to deliver the depth of privacy intelligence, coupled with the complete platform automation, that is essential for the growing number of privacy regulations in an ever-changing digital world. We have a global team across the Americas, Europe, and Asia, TrustArc helps customers worldwide demonstrate compliance, minimize risk, and build trust. For additional information visit www.trustarc.com.We invest in our team member’s work-life balance, with paid time off, flexible working hours, and a work from home environment. We support employees with their own industry specific learning. We have virtual team events such as trivia games, celebrating “international pet day”, lunch’n’learns, exercise classes, Women at TrustArc ERG, and many more.All of our above initiatives and employee support is in line with our seven core values: Customer Obsessed, Fearless, Accountable, Collaborative, Agile, Transparent and Effective. We like to encourage our employees to end each day with the question: “Which value(s) did I demonstrate today?” And we acknowledge exceptional work through our semi-annual awards, which includes a paid vacation!Job OverviewThis position is primarily responsible for providing assistance to special projects that requires outstanding organizational skills, keen attention to details, knowledge in various ERP systems and passion to work in a dynamic team.What You Will DoConsolidate data map into one project template (mostly data entry)Client account setupProject tracking setupUpdate ticketing system for request completionConsolidate final reports for uploading in various ERP systemsIdentify compliance and primary contacts and set them correctly in various ERP systemsValidate client’s certification on website listingNotify account owner when clients are added to regulator’s certification listVerify and validate customer’s information for offboardingRemoval of client’s information from ERP systemsDeactivate client’s account as neededUpdate requesters on task completionUpdate ticketing system for request completionDesign and set up customer cookie consent banners and translationsAppend Sales prospect and existing account contactsAudit and consolidate appropriate certification documentationsTrack current customer participation status in various privacy regulationscustomersValidate Trademark violation ticketsValidate GPS upsell casesAssists in client report requestsAssists with other projects and initiatives as required to meet/exceed TRUSTe’s business objectivesWhat You Will BringBS/BA preferred1+ years related work experience (or equivalent)Excellent facility in the English language, both oral and writtenExperience in B2B account management, client services or comparable roleKeen attention to details & ability to work through complex problems using creative solutionsGood project management skillsAbility to distill complex issues into easy to understand recommendations that can be conveyed in writing & verballyHighly motivated and self-directedKnowledge of MS Office applications, especially ExcelBasic familiarity with Internet technologies (HTML, FTP, cookies, web beacons, etc.)Preferred but not required:Functional work experience in privacy management systemsUnderstanding of data privacy management practicesKnowledge in various ERP systems (Netsuite, Jira, Salesforce, etc)What We OfferCompetitive compensationHealth, Vision and Dental CarePTO ProgramComputer + Welcome PackageWork from Home as choiceContinuing Education ProgramOpportunities to participate in philanthropic activitiesOpportunities to participate in health-focused activities- mindfulness, wellness, activity lifestylePhp 20,000 employee referral programExcited about the opportunity, but worried you don’t meet all the requirements? Apply anyway and give us both the chance to find out!Equal OpportunityTrustArc is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world. TrustArc does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences make us better. They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others.If you need reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, contact us at hr@trustarc.com and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that processWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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