Secure IT Service Management, Inc. is seeking an IT Infrastructure & Security Engineer to provide support in three core areas: user support, network engineering, and security operations. This is a full-time, onsite position based in Euless, TX. Responsibilities include troubleshooting hardware, software, and network issues; building, rebuilding, and configuring computers and virtual machines; configuring and managing Office 365 and Azure tenants; providing remote and onsite support; performing network cleanup, reconfiguration, and maintenance; monitoring and managing system performance; providing remote and onsite helpdesk support; managing remote patch deployment and system updates; supporting VPN, firewall, and remote access solutions; working with Cisco networking equipment; maintaining endpoint security with antivirus/EDR tools; documenting technical processes and troubleshooting steps; collaborating with team members; pursuing learning opportunities and staying current with emerging technologies.
