JOB DESCRIPTIONPosition Title: Strategic Account ExecutiveReports To: Regional Vice President, SoutheastDepartment: SalesLocation: Southeast RegionStatus: Full-Time Employee, ExemptSummaryThis position is responsible for driving new revenue growth by identifying and selling language solutions to Healthcare and Enterprise organizations within a defined base of prospective and current customers. Product suite includes telephone interpretation, video interpretation, language proficiency testing, translation and localization as well as emerging solutions.Major Responsibilities, but not limited to:Identify, engage and close sales opportunities with new Healthcare and Enterprise customers as well as existing customers that represent opportunities for growth.Deliver on company objectives of increased revenue and profit margins with an emphasis on longer contract duration and multi-product language solutions.Develop a strategic customer acquisition plan targeting top accounts and new business development initiatives.Manage a portfolio of Healthcare and Enterprise leads generated through prospecting calls and company marketing sources.Understand complex customer issues regarding language support and recommend solutions based on full suite of company products and services.Negotiate contract terms and conditions and manage contract process through to executionCreate sales plans for specific sales opportunities by identifying customer decision makers, compelling events, buying process, competitors, and action items.Interface with product and market specialists to develop cross-product deal pricing and effectively position with customer evaluation teams.Manage complex sales opportunities by ensuring buy-in from all customer stakeholders.Coordinate the development of comprehensive proposals in response to customer RFIs and RFPs.Document and track all activity using Salesforce.com including pipeline opportunities, customer communications, task follow up and implementation records.Ensure efficient and effective transition of customer deal after close to Account Manager for day-to-day account responsibilities.Provide support to cross-functional teams as needed (tradeshows, networking events, demonstrations and sales calls).Metrics will include (but are not limited to) the following:Meet or exceed annual revenue targets.Maintain accurate and updated pipeline.Minimum of 30 customers meetings per month. (Includes F2F & Video)Track all activity in Salesforce.com.The minimum and maximum full-time annual salaries for this role is listed below. Please note that this salary information is solely for candidates hired to perform work within this location. Experience and education refers to LanguageLine Solutions’ current salary range for this position. The pay range is $70,000 - $75,000 USD.Qualifications:Bachelor’s Degree or equivalent sales experience.Language services industry experience.Proven ability to sell to top-level executives in by articulating value proposition and tangible ROI. Customer Centric Selling, Solution SellingExcellent written and verbal communication skills.Must be highly motivated, possess a positive attitude and have excellent organizational skills.Proficient in MS Word, Excel, and PowerPoint, and Salesforce.com applications.Travel as required (up to 50%).For U.S. Positions: Candidates must be authorized to work in the US without the need for visa sponsorship. At this time, Teleperformance Specialized Services Companies does not offer visa sponsorship for this position.About UsWe are fanatical about people understanding people. We strive to improve the world and empower relationships one word at a time. Our clients, colleagues, and the communities we serve together are our inspiration and the key to success. Excellence is our non-compromising obligation. We learn from each other and are enriched by the diversity of people, thought, and culture. We are united in our differences. We are passionate about seeing people smile when they are understood and are committed to innovation to create more smiles. We make a difference in people’s lives every day. We help to ensure justice, save lives, welcome newborns, and build futures. This is the experience we live for.
8 days ago