E-Commerce Operations & Execution Lead at American Luxury Gifts | Torre

E-Commerce Operations & Execution Lead

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Full-time

Legal agreement: Employment

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+ Bonuses (up to 3% of base compensation)

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Remote (anywhere)
Posted 3 days ago

Responsibilities


Founder Execution: - Convert Slack messages, meetings, voice notes, and ideas into organized priorities and assignments. - Keep the founder focused on no more than three active priorities. - Prepare a concise daily briefing showing priorities, exceptions, and decisions needed. - Capture decisions immediately and ensure the resulting actions are completed. - Push back respectfully when new requests conflict with current priorities. Project and Team Accountability: - Maintain one accurate project-management system across all active work. - Assign owners, deadlines, dependencies, and definitions of done. - Follow up without waiting for the founder to remind you. - Verify completion through evidence instead of accepting verbal status updates. - Identify stalled work early, determine the blocker, and drive the next action. - Coordinate work across PPC, catalog, creative, inventory, marketing, and finance. Operating Rhythm: - Run daily check-ins and the weekly operations meeting. - Publish meeting agendas, decisions, assignments, and follow-ups. - Maintain a weekly scorecard covering priorities, overdue work, blockers, and team commitments. - Escalate cash, inventory, customer, compliance, or deadline risks promptly. - Give the founder a brief, decision-ready summary instead of forwarding raw information. Systems, SOPs, and AI: - Document recurring processes as clear, usable SOPs. - Improve workflows so the same operational problem does not keep returning. - Use ChatGPT, Claude, or similar AI tools daily for research, summaries, documentation, and execution support. - Identify repetitive work that can be standardized or automated. - Maintain clean operating dashboards and reliable business records.
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